Account Manager

Arrise
Malta
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1-2 yearsSkills: ["Interpersonal skills","Negotiation","Analytical skills","Problem-solving","Proactive approach"]

Manage a portfolio of iGaming clients as the primary point of contact, building long-term relationships that drive satisfaction and loyalty. Support onboarding through integrations and product launches, coordinate with internal teams to deliver timely solutions, and resolve client issues quickly. Share provider promotions, identify upsell/cross-sell opportunities, and deliver regular KPI updates while monitoring market trends and attending industry events when required.

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FursaFursa
Arrise
Arrise
2 weeks ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Manage a portfolio of iGaming clients as the primary point of contact, building long-term relationships that drive satisfaction and loyalty. Support onboarding through integrations and product launches, coordinate with internal teams to deliver timely solutions, and resolve client issues quickly. Share provider promotions, identify upsell/cross-sell opportunities, and deliver regular KPI updates while monitoring market trends and attending industry events when required.
Location: Malta
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Serve as the primary point of contact for assigned clients and manage a client portfolio.
  • •Build and maintain long-term client relationships to ensure satisfaction, loyalty, and retention.
  • •Support client onboarding, guiding integrations and product launches, and coordinating with internal teams to deliver timely solutions.
  • •Collect and share provider promotions, identify upselling and cross-selling opportunities, and provide regular KPI updates to clients and management.
  • •Monitor the iGaming market, advise clients on relevant opportunities, resolve client issues, and participate in industry events and client meetings.
Travel: Low travel

Pay and Benefits

Perks:Health Insurance

Key Requirements

  • •1–2 years’ experience in Account Management, Business Development, or Customer Success, with iGaming industry experience required.
  • •Proven track record of building client relationships and contributing to account growth.
  • •Strong interpersonal and negotiation skills.
  • •Commercially minded with analytical and problem-solving abilities.
  • •Fluency in English (spoken and written) and proficiency in Microsoft Office Suite; CRM/project tools experience is a plus.
Experience:1-2 yearsIGaming
Skills:Interpersonal skillsNegotiationAnalytical skillsProblem-solvingProactive approach
Languages:English
Tech Stack:Microsoft Office SuiteCRMProject tools

Company Brief

Arrise
Arrise provides a cloud platform that helps property owners, facilities teams and compliance managers centralize building safety, maintenance and regulatory documentation, automate inspections and workflows, and streamline reporting to reduce risk and ensure operational compliance.
Industry: Facility Management
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