Customer Service Expert - English Speakers

Sutherland
Cairo
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: []

Provide customer service as part of Sutherland’s customer support team, supporting English-speaking customers with C1-level English proficiency. This role is targeted at graduates and offers compensation up to 300K annually, along with transportation and medical/social insurance benefits. Work is based on-site in Cairo (Cairo Governorate), supporting a brick-and-mortar operation and customer-facing service delivery.

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FursaFursa
Sutherland
Sutherland
2 days ago

Customer Service Expert - English Speakers

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide customer service as part of Sutherland’s customer support team, supporting English-speaking customers with C1-level English proficiency. This role is targeted at graduates and offers compensation up to 300K annually, along with transportation and medical/social insurance benefits. Work is based on-site in Cairo (Cairo Governorate), supporting a brick-and-mortar operation and customer-facing service delivery.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service to English-speaking customers.
  • •Handle customer inquiries and support requests.
  • •Ensure quality customer-facing service as part of the customer support team.

Pay and Benefits

Salary: EGP 22,000 monthly
Perks:Commuter BenefitsHealth Insurance

Key Requirements

  • •C1 English proficiency.
  • •Graduates only.
  • •Customer service experience/skills (implied by the role).
Languages:English

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor