Head Waiter

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Customer service","Communication","Leadership","Organizational skills","Problem-solving"]

Oversee front-of-house operations to deliver exceptional guest service. Lead and supervise waitstaff, manage seating and reservations, and coordinate service flow with kitchen and bar teams. Train staff on menu knowledge and service procedures, handle inquiries and complaints with tact, and maintain clean, presentable dining areas. Manage work schedules, upsell menu items and promotions, and ensure accurate cash handling and shift reporting.

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Power International Holding
Power International Holding
16 hours ago

Head Waiter

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Oversee front-of-house operations to deliver exceptional guest service. Lead and supervise waitstaff, manage seating and reservations, and coordinate service flow with kitchen and bar teams. Train staff on menu knowledge and service procedures, handle inquiries and complaints with tact, and maintain clean, presentable dining areas. Manage work schedules, upsell menu items and promotions, and ensure accurate cash handling and shift reporting.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are met.
  • •Greet guests, assist with seating arrangements, and handle inquiries and concerns promptly and professionally.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage waitstaff work schedules to ensure adequate coverage during peak hours and special events.
  • •Coordinate with kitchen and bar teams for accurate and timely delivery, and handle complaints with tact to resolve them to the guest’s satisfaction.

Key Requirements

  • •Minimum 5 years of working experience, including 3 years in a relevant role.
  • •Experience as a head waiter with GCC experience considered a plus.
  • •Thorough knowledge of the restaurant menu, including ingredients, preparation methods, and dietary considerations.
  • •Strong interpersonal and communication skills for guest inquiries and complaint handling.
  • •Ability to lead and supervise waitstaff while delegating tasks and maintaining service standards.
Experience:5+ yearsGCC
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage related course
Skills:Customer serviceCommunicationLeadershipOrganizational skillsProblem-solving
Tech Stack:AI

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website