Senior Security Consultant

Akamai Technologies
Ottawa
Workplace: RemoteFull timeCAD 109,900 - 197,700 annuallyFunction: CybersecurityEducation: bachelorsSkills: ["Communication","Relationship building","Influencing","Problem-solving","Prioritization"]

Serve as the security point of contact for customers, ensuring the integration and ongoing support of Akamai solutions. Partner with internal teams to review integration efficiency, service quality, and customer engagement. Identify service enhancements and potential issues to improve customer service delivery, and communicate across internal and external customers and partners. Work within the Professional Services team supporting web, media, enterprise, and security products.

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Akamai Technologies
Akamai Technologies
1 month ago

Senior Security Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as the security point of contact for customers, ensuring the integration and ongoing support of Akamai solutions. Partner with internal teams to review integration efficiency, service quality, and customer engagement. Identify service enhancements and potential issues to improve customer service delivery, and communicate across internal and external customers and partners. Work within the Professional Services team supporting web, media, enterprise, and security products.
Location: Ottawa
Workplace: Remote
Employment Type: Full time
Job Function: Cybersecurity
Seniority: Mid level

Key Responsibilities

  • •Be the central point of contact for customers and lead the integrated account team delivering customer success.
  • •Partner with the business to review and ensure integration efficiency and high-quality service while keeping customers engaged.
  • •Identify service enhancements and potential problems to continuously improve customer service delivery quality.
  • •Communicate with internal and external customers and partners to share information and deliverables.

Pay and Benefits

Salary: CAD 109,900 - 197,700 annually
Equity and Bonus:Equity
Perks:Health InsuranceRrspPaid LeaveSick TimeCompany Holidays

Key Requirements

  • •8 years of relevant experience and a Bachelor's degree in Computer Science or related field.
  • •Experience in a customer-facing role within the information technology industry.
  • •Understanding of network technologies and web security or media-related technologies, methodologies, and/or architectures.
  • •Ability to engage, influence, and build trusted customer relationships in difficult environments.
  • •Experience delivering technical projects while managing multiple priorities.
Experience:Information technologyCustomer-facingWeb securityMediaTechnical projects
Education:Bachelor's in Computer Science
Skills:CommunicationRelationship buildingInfluencingProblem-solvingPrioritization
Tech Stack:Network technologiesWeb securityMedia technologiesCloudEdge

Company Brief

Akamai Technologies
Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United States
Founded: 1998
WebsiteLinkedIn