Business Operations

Plaid
London
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 6-11 yearsSkills: ["Analytical thinking","Structured thinking","Proactive","Ownership","Cross-functional collaboration"]

Partner with Product and GTM leaders as the BizOps team’s strategic and operational backbone. Identify and drive high-leverage opportunities that improve product strategy and go-to-market execution. Own operating rhythms such as monthly business reports, QBRs, OKRs, and executive reporting, while building dashboards and metrics for data-driven decisions. Use AI tools and agents as a default to accelerate cross-functional workflows and deliver measurable impact on customers, partners, and P&L.

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Plaid
Plaid
2 days ago

Business Operations

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Last checked: 13 minutes agoStatus: Live

Job Summary

Partner with Product and GTM leaders as the BizOps team’s strategic and operational backbone. Identify and drive high-leverage opportunities that improve product strategy and go-to-market execution. Own operating rhythms such as monthly business reports, QBRs, OKRs, and executive reporting, while building dashboards and metrics for data-driven decisions. Use AI tools and agents as a default to accelerate cross-functional workflows and deliver measurable impact on customers, partners, and P&L.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Serve as the strategic and operational backbone for a Product or GTM organization by identifying highest-leverage opportunities
  • •Lead cross-functional product strategy and operational work spanning launches, go-to-market improvements, and revenue acceleration
  • •Own foundational operating rhythms including monthly business reports, QBRs, OKRs, and KPI/executive reporting
  • •Build dashboards, metrics, and success measures to improve leadership visibility and data-driven decisions
  • •Use AI tools and agents to accelerate workflows across cross-functional projects

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •6–11 years in management consulting, investment banking, and/or operating roles such as BizOps or Strategy & Ops
  • •Strong analytical and structured-thinking skills, with comfort translating ambiguity into frameworks and decisions
  • •High agency and ownership, with willingness to roll up your sleeves
  • •Ability to build relationships at all levels and drive cross-functional teams to action
  • •Familiarity with AI tools and agents is a plus; SQL and Tableau preferred
Experience:6-11 yearsManagement consultingInvestment bankingFintechPaymentsHigh-growth SaaS
Skills:Analytical thinkingStructured thinkingProactiveOwnershipCross-functional collaboration
Tech Stack:SQLTableauAI toolsAgents

Company Brief

Plaid
Provides APIs that enable applications to connect with users’ bank accounts, verify financial data, and power payment and account verification workflows for fintechs and financial services companies.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn