Director, Retail Operations-Omni

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead the implementation and continuous improvement of store operations strategy across retail and omni channels. Drive operational planning, workforce productivity initiatives, and adoption of store-facing tools such as point-of-sale systems to simplify execution and improve customer experience. Partner with cross-functional teams to establish governance, analyze financial and operational performance, manage crisis readiness, and build a high-performing Store Operations team.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Develop and execute the store operations strategy aligned to company objectives and brand priorities.
•Lead operational planning and execution for key initiatives, ensuring clear and actionable direction to stores.
•Implement, train, and maintain technical initiatives impacting store execution, including POS and store-facing tools.
•Drive adoption of new tools, technologies, and operating models to improve productivity and customer experience.
•Analyze operational and financial performance, lead workforce productivity initiatives, and manage crisis/business continuity for store operations.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•8+ years of progressive retail leadership experience in Store Operations, Field Leadership, Retail Strategy, or related functions.
•Proven ability to lead enterprise-wide operational initiatives across a multi-unit retail organization.
•Strong knowledge of retail systems, infrastructure, technology processes, and systems interfaces.
•Strong financial, analytical, planning, organizational, and problem-solving skills, translating data into action.
•Proficiency with Microsoft Office, including advanced Excel aptitude, plus excellent communication and change management skills.

Experience:8+ yearsRetailStore operationsOmni-channel

Skills:Strategic thinkingBias for actionCustomer focusChange managementCross-functional leadership

Tech Stack:Point-of-sale systemsMicrosoft OfficeExcel

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

2 weeks ago

Director, Retail Operations-Omni

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Develop and execute the store operations strategy aligned to company objectives and brand priorities.
•Lead operational planning and execution for key initiatives, ensuring clear and actionable direction to stores.
•Implement, train, and maintain technical initiatives impacting store execution, including POS and store-facing tools.
•Drive adoption of new tools, technologies, and operating models to improve productivity and customer experience.
•Analyze operational and financial performance, lead workforce productivity initiatives, and manage crisis/business continuity for store operations.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•8+ years of progressive retail leadership experience in Store Operations, Field Leadership, Retail Strategy, or related functions.
•Proven ability to lead enterprise-wide operational initiatives across a multi-unit retail organization.
•Strong knowledge of retail systems, infrastructure, technology processes, and systems interfaces.
•Strong financial, analytical, planning, organizational, and problem-solving skills, translating data into action.
•Proficiency with Microsoft Office, including advanced Excel aptitude, plus excellent communication and change management skills.

Experience:8+ yearsRetailStore operationsOmni-channel

Skills:Strategic thinkingBias for actionCustomer focusChange managementCross-functional leadership

Tech Stack:Point-of-sale systemsMicrosoft OfficeExcel

Company Brief

Tapestry

Industry: Luxury Goods

Website