Customer Specialist - Part Time

CarMax
Bristol
Workplace: OnsitePart timeUSD 15.5 - 23.3 hourlyFunction: Customer Support (Service Desk)Skills: ["Communication","Relationship building","Integrity","Teamwork","Attention to detail"]

Deliver a customer-first experience by guiding customers through buying and selling steps, including sales, vehicle appraisals, test drives, and financing applications. Assess vehicle condition and document findings for Buyers, manage inventory check-in and reconciliation, and perform cosmetic inspections. Handle paperwork and payment administration, coordinate service appointments, and review repair order invoices for accuracy while maintaining a clean, compliant work area.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
CarMax
CarMax
2 months ago

Customer Specialist - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Deliver a customer-first experience by guiding customers through buying and selling steps, including sales, vehicle appraisals, test drives, and financing applications. Assess vehicle condition and document findings for Buyers, manage inventory check-in and reconciliation, and perform cosmetic inspections. Handle paperwork and payment administration, coordinate service appointments, and review repair order invoices for accuracy while maintaining a clean, compliant work area.
Location: Bristol
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Guide customers through sales, appraisals, test drives, and financing applications.
  • •Conduct accurate vehicle condition assessments and document details for appraisals and Buyer communication.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections and handle administrative tasks for reports, paperwork, auditing, and payments.
  • •Coordinate service appointments and review repair order invoices for accurate billing while collaborating across teams.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

  • •High School Diploma or equivalent and a valid driver’s license.
  • •Strong communication skills with confidence representing CarMax and its products.
  • •Ability to build lasting relationships and create win-win solutions for customers.
  • •Demonstrated integrity, respect, and teamwork in a fast-paced environment.
  • •Ability to manage multiple tasks, maintain attention to detail, and meet deadlines while lifting up to 25 lbs and reading/transcribing data accurately.
Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail
Licenses:Driver's license
Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn