Birlasoft

3 weeks ago

Sr Architect (INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Lead pre-sales across AIOps, ITSM, observability, and automation; design end-to-end AIOps architectures for cloud/on-prem/hybrid environments; drive OEM evaluations, POCs, and solution demos; translate client requirements into SLIs/SLOs and actionable roadmaps; mentor solution and delivery engineers and contribute reusable assets and reference architectures.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead pre-sales pursuits (RFPs, RFIs, proactive proposals) across AIOps, Service Assurance, Infra & Application Monitoring, Event Management, and Automation/Orchestration — including multi-tower and managed-services deals.
•Architect end-to-end AIOps and observability solutions that ingest, normalize, and correlate high-volume telemetry (metrics, logs, traces, events) across cloud, on-prem, and hybrid estates to reduce client MTTD/MTTR.
•Design and embed Agentic AI solutions — autonomous/multi-agent frameworks, LLM-powered and function-calling agents — into enterprise ITSM and IT/Cloud Operations workflows.
•Conduct technical discovery and value-discovery workshops; convert client SLAs and reliability objectives into measurable SLIs/SLOs.
•Create solution designs, architecture blueprints, effort estimates, scope of work (SoW), and pricing inputs in partnership with sales, bid, finance, and delivery teams.
•Lead OEM/tool evaluations and POCs, balancing features, scale, cost, and integration complexity; leverage OEM partnerships for joint pursuits.

Key Requirements

•12–15 years in IT across design, engineering, implementation, and pre-sales — with 3+ years in pre-sales/solutioning of AIOps use cases for enterprise/global clients.
•Strong understanding of IT operations, infrastructure management, and application performance monitoring; sound ITIL foundations.
•Hands-on experience with ITSM tooling (ServiceNow preferred) and across enterprise AIOps platforms — Aisera, Moogsoft, BigPanda, ServiceNow ITOM/AIOps, HPE OpsRamp, ScienceLogic.
•Scripting (JavaScript or similar), low-code/no-code platforms, and hands-on REST API integration and automation workflow experience.
•Expertise integrating and leveraging data from monitoring/logging/alerting tools — Datadog, Prometheus, Grafana, ELK (Elasticsearch/Logstash/Kibana), Splunk, Nagios, Dynatrace, AppDynamics, New Relic, OpenTelemetry.
•Extensive hands-on experience with at least one major cloud — AWS, Azure, or GCP; working knowledge of containers (Docker, Kubernetes).
•DevOps & SRE practices and tooling — Ansible, Terraform, Jenkins, Helm, CI/CD pipelines.
•Understanding of ML for IT Operations — anomaly detection, predictive analytics, event correlation, and automated root-cause analysis.
•Generative & Agentic AI fluency: LLMs, embeddings, RAG, prompt engineering, multi-agent/agent-orchestration, and LLM-powered automation (AI workflows / function-calling).
•Knowledge of RPA/Intelligent Automation (UiPath, Automation Anywhere, Blue Prism) is a plus.

Experience:12-15 yearsAIOpsIT OperationsObservabilityPre-salesITIL

Skills:CommunicationLeadershipProblem-solvingStakeholder managementPresentation

Tech Stack:AIOpsServiceNowDynatraceSplunkDatadogPrometheusGrafanaELKOpenTelemetryAWSAzureGCPDockerKubernetesAnsibleTerraformJenkinsHelmCI/CDLLMs

Company Brief

Birlasoft

Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn

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Birlasoft

3 weeks ago

Sr Architect (INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead pre-sales pursuits (RFPs, RFIs, proactive proposals) across AIOps, Service Assurance, Infra & Application Monitoring, Event Management, and Automation/Orchestration — including multi-tower and managed-services deals.
•Architect end-to-end AIOps and observability solutions that ingest, normalize, and correlate high-volume telemetry (metrics, logs, traces, events) across cloud, on-prem, and hybrid estates to reduce client MTTD/MTTR.
•Design and embed Agentic AI solutions — autonomous/multi-agent frameworks, LLM-powered and function-calling agents — into enterprise ITSM and IT/Cloud Operations workflows.
•Conduct technical discovery and value-discovery workshops; convert client SLAs and reliability objectives into measurable SLIs/SLOs.
•Create solution designs, architecture blueprints, effort estimates, scope of work (SoW), and pricing inputs in partnership with sales, bid, finance, and delivery teams.
•Lead OEM/tool evaluations and POCs, balancing features, scale, cost, and integration complexity; leverage OEM partnerships for joint pursuits.

Key Requirements

•12–15 years in IT across design, engineering, implementation, and pre-sales — with 3+ years in pre-sales/solutioning of AIOps use cases for enterprise/global clients.
•Strong understanding of IT operations, infrastructure management, and application performance monitoring; sound ITIL foundations.
•Hands-on experience with ITSM tooling (ServiceNow preferred) and across enterprise AIOps platforms — Aisera, Moogsoft, BigPanda, ServiceNow ITOM/AIOps, HPE OpsRamp, ScienceLogic.
•Scripting (JavaScript or similar), low-code/no-code platforms, and hands-on REST API integration and automation workflow experience.
•Expertise integrating and leveraging data from monitoring/logging/alerting tools — Datadog, Prometheus, Grafana, ELK (Elasticsearch/Logstash/Kibana), Splunk, Nagios, Dynatrace, AppDynamics, New Relic, OpenTelemetry.
•Extensive hands-on experience with at least one major cloud — AWS, Azure, or GCP; working knowledge of containers (Docker, Kubernetes).
•DevOps & SRE practices and tooling — Ansible, Terraform, Jenkins, Helm, CI/CD pipelines.
•Understanding of ML for IT Operations — anomaly detection, predictive analytics, event correlation, and automated root-cause analysis.
•Generative & Agentic AI fluency: LLMs, embeddings, RAG, prompt engineering, multi-agent/agent-orchestration, and LLM-powered automation (AI workflows / function-calling).
•Knowledge of RPA/Intelligent Automation (UiPath, Automation Anywhere, Blue Prism) is a plus.

Experience:12-15 yearsAIOpsIT OperationsObservabilityPre-salesITIL

Skills:CommunicationLeadershipProblem-solvingStakeholder managementPresentation

Tech Stack:AIOpsServiceNowDynatraceSplunkDatadogPrometheusGrafanaELKOpenTelemetryAWSAzureGCPDockerKubernetesAnsibleTerraformJenkinsHelmCI/CDLLMs

Company Brief

Birlasoft

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn