Prisoner Custody Officer (Hastings, East Sussex, GB, TN34 1ND)

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 24,596 - 25,555 annuallyFunction: Administration & Executive AssistanceSkills: ["Communication","Calm under pressure","Conflict de-escalation","Teamwork","Confidentiality"]

Work as a Prisoner Custody Officer in Prisoner Escort Custody Services, helping keep courts safe and secure by escorting detainees, supervising them during hearings, and responding to incidents and risks. Ensure detainee welfare throughout proceedings, conduct searches, manage sensitive/confidential situations, and complete accurate records. You’ll receive 5½ weeks of paid training and ongoing support while working rota-based early and late shifts in Hastings.

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Serco
Serco
9 hours ago

Prisoner Custody Officer (Hastings, East Sussex, GB, TN34 1ND)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Work as a Prisoner Custody Officer in Prisoner Escort Custody Services, helping keep courts safe and secure by escorting detainees, supervising them during hearings, and responding to incidents and risks. Ensure detainee welfare throughout proceedings, conduct searches, manage sensitive/confidential situations, and complete accurate records. You’ll receive 5½ weeks of paid training and ongoing support while working rota-based early and late shifts in Hastings.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Escort detainees within court facilities, including to courtrooms, cells, and other areas.
  • •Supervise detainees during hearings to maintain safety and security.
  • •Manage sensitive situations and maintain strict confidentiality throughout proceedings.
  • •Support detainee welfare, including access to food, drink, and wellbeing checks.
  • •Monitor behaviour, respond to incidents/risks, conduct searches, and complete accurate records/documentation.

Pay and Benefits

Salary: GBP 24,596 - 25,555 annually
Perks:PensionDental

Key Requirements

  • •Reliable, trustworthy and compassionate with a commitment to safeguarding and treating people with dignity and respect.
  • •Reasonable fitness for the physical demands of the role.
  • •Strong written and verbal communication skills, staying calm and making decisions under pressure.
  • •Confidence managing behaviour and de-escalating conflict in sensitive situations.
  • •Teamwork and the ability to follow processes accurately, including professionalism, integrity, and confidentiality.
Experience:JusticePublic safetyPrison services
Skills:CommunicationCalm under pressureConflict de-escalationTeamworkConfidentiality
Licenses:Full UK driving licence (B/B1) (desirable)

Eligibility

Visa:Skilled Worker
Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Ministry of Justice Enhanced Level 2 checksEnhanced Disclosure and Barring Service (DBS) clearance

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn