Senior Account Executive - Inside Sales (CX-Outbound-NA)

Freshworks
Bengaluru
Workplace: OnsiteFull timeFunction: SalesExperience: 3-7 yearsSkills: ["Communication","Presentation","Time management","Resilience","Ownership"]

Drive full-cycle outbound sales to generate pipeline and win new business for Freshworks in high-growth regions. Own and grow a defined territory across select countries, prospecting through cold calling and personalized outreach with partner and BDR support. Run end-to-end deal execution from discovery and solution demos to proposal, negotiation, and close, while maintaining Salesforce CRM hygiene and consistently exceeding monthly and quarterly targets.

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Freshworks
Freshworks
1 day ago

Senior Account Executive - Inside Sales (CX-Outbound-NA)

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Last checked: 5 hours agoStatus: Live

Job Summary

Drive full-cycle outbound sales to generate pipeline and win new business for Freshworks in high-growth regions. Own and grow a defined territory across select countries, prospecting through cold calling and personalized outreach with partner and BDR support. Run end-to-end deal execution from discovery and solution demos to proposal, negotiation, and close, while maintaining Salesforce CRM hygiene and consistently exceeding monthly and quarterly targets.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Own and grow an assigned territory across markets with a strategic plan to achieve and exceed quota.
  • •Drive 100% outbound-led growth using cold calling, personalized outreach, partner collaboration, and events.
  • •Use account intelligence tools to identify and engage key decision-makers.
  • •Run the full sales cycle from discovery and solution demos through proposal, negotiation, and close.
  • •Maintain accurate Salesforce CRM hygiene, tracking outreach, pipeline progression, and deal insights.

Key Requirements

  • •3-7 years of SaaS sales experience.
  • •Proven success in outbound-led, full-cycle sales environments.
  • •Strong cold calling, discovery, and consultative selling skills; familiar with BANT and MEDDPICC.
  • •Familiarity with sales tools and CRMs, preferably Salesforce (Sales Navigator, ZoomInfo, Lusha).
  • •Excellent communication and presentation skills, with the ability to engage C-level stakeholders.
Experience:3-7 yearsSaaSOutbound salesB2B sales
Skills:CommunicationPresentationTime managementResilienceOwnership
Languages:English
Tech Stack:SalesforceLinkedIn Sales NavigatorZoomInfoLusha

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor