Customer Service Delivery Advocate- 4 day work week!

Carvana
Denver
Workplace: OnsiteFull timeUSD 24 - 26 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Safety awareness","Attention to detail","Self-motivation","Teamwork"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, ensuring safe operation and clean, detailed vehicles. Load and unload vehicles, inspect the hauler and vehicles for safe-to-drive conditions, and complete customer paperwork with thorough notes in the customer tracking system. Maintain a clean driving record, help reintroduce happiness into the car-buying process, and support customer-facing excellence across rotating day-off schedules.

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FursaFursa
Carvana
Carvana
2 days ago

Customer Service Delivery Advocate- 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, ensuring safe operation and clean, detailed vehicles. Load and unload vehicles, inspect the hauler and vehicles for safe-to-drive conditions, and complete customer paperwork with thorough notes in the customer tracking system. Maintain a clean driving record, help reintroduce happiness into the car-buying process, and support customer-facing excellence across rotating day-off schedules.
Location: Denver
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Load/unload vehicles and inspect the hauler and vehicles to ensure safe-to-drive conditions.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Perform physically demanding tasks and maintain readiness for indoor/outdoor deliveries in varying weather conditions.

Pay and Benefits

Salary: USD 24 - 26 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401kPaid LeaveStudent Loans

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment.
  • •Must be able to satisfy state-specific DMV/title and registration system access requirements.
  • •Must have a valid driver’s license and be able to pass a drug test and obtain a DOT Medical Card.
  • •Must be able to perform physically demanding tasks, including lifting up to 50 lbs and frequent driving with strong visual acuity.
Experience:2+ years
Skills:Customer serviceSafety awarenessAttention to detailSelf-motivationTeamwork
Licenses:NotaryValid driver's licenseDOT Medical CardChauffeur's licenseVehicle Verifier licenseSalesperson license
Languages:English
Tech Stack:Customer tracking system

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn