Senior Operations Coordinator – 3rd Party Logistics

Scale Army
Cairo, Buenos Aires, Addis Ababa, Cape Town, Abuja
Workplace: RemoteContractUSD 2,400 - 2,600 monthlyFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Attention to detail","Problem-solving","Communication","Organization","Time management"]

Provide administrative and operational support across client accounts for a 3PL logistics environment. Own order processing and transaction updates, maintain accurate documentation and SOPs, and generate daily/weekly/monthly operational reports. Serve as a primary liaison for client inquiries on order status, special projects, inbound receipts, fulfillment, and returns. Collaborate with Operations and Client Services to coordinate projects, resolve issues using inventory and receiving data, and drive continuous process improvements.

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Scale Army
Scale Army
6 days ago

Senior Operations Coordinator – 3rd Party Logistics

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide administrative and operational support across client accounts for a 3PL logistics environment. Own order processing and transaction updates, maintain accurate documentation and SOPs, and generate daily/weekly/monthly operational reports. Serve as a primary liaison for client inquiries on order status, special projects, inbound receipts, fulfillment, and returns. Collaborate with Operations and Client Services to coordinate projects, resolve issues using inventory and receiving data, and drive continuous process improvements.
Location: Cairo, Buenos Aires, Addis Ababa, Cape Town, Abuja
Workplace: Remote
Employment Type: Contract
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Perform administrative tasks such as report generation, document management, filing, email correspondence, and operational record maintenance.
  • •Support inventory control and work order processing while maintaining accurate client documentation and operational records.
  • •Serve as a primary point of contact for client account inquiries including order status, special projects, inbound receipts, and returns processing.
  • •Process daily customer orders (held orders, backorders, drop shipments) and monitor order activity, escalating issues as needed.
  • •Generate daily/weekly/monthly operational reports, support billing accuracy with proper documentation, and coordinate project setup and execution.

Pay and Benefits

Salary: USD 2,400 - 2,600 monthly

Key Requirements

  • •3+ years of experience in administrative coordination, client services, operations support, or a similar role.
  • •Experience working in a 3PL, warehouse, fulfillment, logistics, or supply chain environment.
  • •Experience generating operational reports, supporting business reviews, and coordinating client-facing projects.
  • •Strong experience using Microsoft Excel to analyze operational data and generate reports.
  • •Experience working with Warehouse Management Systems (WMS) or Business Intelligence (BI) platforms.
Experience:3+ yearsLogistics3PLWarehouseFulfillmentSupply chain
Skills:Attention to detailProblem-solvingCommunicationOrganizationTime management
Tech Stack:Microsoft ExcelMicrosoft Office SuiteWordOutlookPowerPointWarehouse Management Systems (WMS)Business Intelligence (BI)Order processing platforms

Company Brief

Scale Army
Scale Army is a growth marketing agency that helps startups and SMBs scale through performance marketing, paid media, and data-driven customer acquisition strategies tailored to drive revenue and growth.
Industry: Professional Services
Company Size: Small (11 to 50 employees)
Growth: Established Company
Funding: Bootstrapped
Website