International Strategy & Operations Senior Manager, Commerce (French Speaking)

Whatnot
London, Dublin
Workplace: HybridFull timeGBP 131,000 - 175,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 8-10 yearsSkills: ["Stakeholder management","Communication","Analytical judgment","Cross-functional leadership","Bias toward action"]

Own and drive post-purchase operations strategy for a high-growth live shopping marketplace ecosystem. Translate operational and user insights into priorities, roadmaps, and measurable initiatives. Lead complex cross-functional efforts across Product, Engineering, and Operations, designing scalable processes, systems, and operating models to improve quality, speed, scalability, efficiency, and resilience. Serve as a data-driven thought partner to senior leaders while staying aligned to London/Dublin hubs.

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Whatnot
Whatnot
4 months ago

International Strategy & Operations Senior Manager, Commerce (French Speaking)

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Job Summary

Own and drive post-purchase operations strategy for a high-growth live shopping marketplace ecosystem. Translate operational and user insights into priorities, roadmaps, and measurable initiatives. Lead complex cross-functional efforts across Product, Engineering, and Operations, designing scalable processes, systems, and operating models to improve quality, speed, scalability, efficiency, and resilience. Serve as a data-driven thought partner to senior leaders while staying aligned to London/Dublin hubs.
Location: London, Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Manager level

Key Responsibilities

  • •Set and drive the strategy for post-purchase operations, partnering with Product, Engineering, and Operations.
  • •Translate operational data and user interaction insights into priorities, roadmaps, and initiatives.
  • •Lead complex, cross-functional initiatives from problem definition through execution with measurable outcomes.
  • •Design and implement scalable processes, systems, and operating models supporting marketplace growth.
  • •Continuously assess operational performance to improve efficiency, resilience, and user experience.

Pay and Benefits

Salary: GBP 131,000 - 175,000 annually
Perks:Health InsuranceDentalVisionRemote WorkHome OfficeCell PhoneInternetWellness StipendChildcareRetirement401kParental Leave

Key Requirements

  • •8–10 years of strategy and operations experience (e.g., consulting, finance, GM, Operations).
  • •Proven experience developing and executing strategies for scalable, high-quality operations in ambiguous, fast-paced environments.
  • •Strong analytical judgment to synthesize quantitative and qualitative insights into clear recommendations and decisions.
  • •Demonstrated success leading large cross-functional initiatives from concept through execution.
  • •Fluency in French and English, with SQL and analytics tool proficiency (e.g., Looker, Sigma, Hex) as a plus.
Experience:8-10 years
Skills:Stakeholder managementCommunicationAnalytical judgmentCross-functional leadershipBias toward action
Languages:FrenchEnglish
Tech Stack:SQLLookerSigmaHex

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn