Hostess

Kerzer International
Mauritius
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Reliability","Cooperation","Flexibility","Attentiveness","Diplomacy"]

Welcome and greet restaurant guests at One&Only Le Saint Géran, manage reservations, and escort guests to tables while balancing service flow. Prepare the reception area and ensure menus and drinks lists are accurate and in good condition. Handle bookings and phone calls, communicate guest requests and feedback to managers, and observe dietary needs, anniversaries, and birthdays. Maintain a clean, tidy entrance, follow hotel safety procedures, and coordinate with restaurant staff for efficient, discreet service.

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Kerzer International
Kerzer International
4 days ago

Hostess

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Welcome and greet restaurant guests at One&Only Le Saint Géran, manage reservations, and escort guests to tables while balancing service flow. Prepare the reception area and ensure menus and drinks lists are accurate and in good condition. Handle bookings and phone calls, communicate guest requests and feedback to managers, and observe dietary needs, anniversaries, and birthdays. Maintain a clean, tidy entrance, follow hotel safety procedures, and coordinate with restaurant staff for efficient, discreet service.
Location: Mauritius
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Greet guests at the entrance, check reservations, and escort them to tables based on preferences and service flow.
  • •Prepare reception area before service and keep it clean and tidy at all times.
  • •Ensure menus and drinks lists are in good condition with correct quantities before each service; arrange tables and reservation lists.
  • •Handle bookings and phone inquiries with a pleasant voice; respond to guest questions and encourage participation in hotel activities.
  • •Communicate guest requests, special dietary needs, feedback, complaints, and new arrivals to the Asst/Restaurant Manager and relevant team members.

Key Requirements

  • •Provide a friendly, approachable greeting with pleasant appearance and eye contact.
  • •Work according to schedule and maintain professional grooming and neatness at all times.
  • •Answer phone calls, take bookings, and provide information about hotel services and facilities.
  • •Good spoken English and French; third language is a plus.
  • •Computer literate with knowledge of MS Office; hospitality experience is a plus, beginners may be considered.
Experience:HospitalityRestaurants
Skills:ReliabilityCooperationFlexibilityAttentivenessDiplomacy
Languages:EnglishFrench
Tech Stack:MS Office

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn