CICS Mainframe Systems Programmer

NTT
London
Full timeFunction: Software EngineeringSkills: ["Proactive problem-solving","Technical analysis","Communication","Independent ownership","Collaboration","Leadership"]

Ensure the stability, availability, performance, and continuous improvement of CICS services running in the IBM mainframe environment. Own system programming and operational support across installation, configuration, upgrades, release planning, testing, and incident response. Provide Level 2/3 support, lead root-cause analysis and recovery during critical incidents, and collaborate with development and application support teams to deliver secure, high-availability solutions. Perform performance monitoring, capacity planning, and business continuity procedures.

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FursaFursa
NTT
NTT
2 days ago

CICS Mainframe Systems Programmer

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Job Summary

Ensure the stability, availability, performance, and continuous improvement of CICS services running in the IBM mainframe environment. Own system programming and operational support across installation, configuration, upgrades, release planning, testing, and incident response. Provide Level 2/3 support, lead root-cause analysis and recovery during critical incidents, and collaborate with development and application support teams to deliver secure, high-availability solutions. Perform performance monitoring, capacity planning, and business continuity procedures.
Location: London
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Install, configure, administer, maintain, and support CICS system software and manage CICS resource definitions and system configurations.
  • •Support and troubleshoot production CICS environments, including out-of-hours incident resolution and deployment planning.
  • •Install, test, and implement new releases, maintenance updates, and enhancements for CICS Transaction Server.
  • •Provide Level 2 and Level 3 support for applications utilizing CICS services, partnering with development and application support teams to resolve complex issues.
  • •Monitor CICS performance and system resources; lead problem determination, root-cause analysis, recovery, and continuous improvement initiatives including capacity planning and business continuity procedures.

Key Requirements

  • •Several years of experience in mainframe systems programming with specialization in CICS (administration and support).
  • •Proven experience supporting large-scale, mission-critical CICS Transaction Server environments, including installation, customization, upgrades, maintenance, and troubleshooting.
  • •Experience supporting Mainframe Sysplex environments and high availability configurations.
  • •Strong hands-on experience with CICS Transaction Server, SMP/E, z/OS, JCL, TSO/ISPF, SDSF, and security implementations using RACF.
  • •Ability to analyze and resolve complex system and application issues, including performance management and capacity planning for production-critical systems.
Experience:MainframeCICSHigh availabilityBankingFinancial servicesInsurance
Skills:Proactive problem-solvingTechnical analysisCommunicationIndependent ownershipCollaborationLeadership
Tech Stack:CICSCICS Transaction ServerIBM MainframeSMP/EZ/OSJCLTSO/ISPFSDSFRACFACF2OMEGAMON for CICSMainframe SysplexHigh AvailabilityDisaster RecoveryITIL

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn