Senior Manager, Product Management - Correspondence Platform

Discover Financial
Virginia, Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 200,700 - 229,100 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsEducation: mastersSkills: ["Matrixed leadership","Cross-functional collaboration","Stakeholder management","Data-informed decision-making","Integrated problem solving"]

Own the full lifecycle of enterprise outbound correspondence products, driving modernization of a real-time correspondence platform for letters, disclosures, and statements integrated with the messaging destination. Collaborate across Technology, Supply Chain, and Servicing Strategy while onboarding/offboarding customer communications across lines of business. Lead data-informed product decisions with a focus on customer needs and delivery capabilities like paper fallback, self-healing controls, and dynamic composition.

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Discover Financial
Discover Financial
1 week ago

Senior Manager, Product Management - Correspondence Platform

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Own the full lifecycle of enterprise outbound correspondence products, driving modernization of a real-time correspondence platform for letters, disclosures, and statements integrated with the messaging destination. Collaborate across Technology, Supply Chain, and Servicing Strategy while onboarding/offboarding customer communications across lines of business. Lead data-informed product decisions with a focus on customer needs and delivery capabilities like paper fallback, self-healing controls, and dynamic composition.
Location: Virginia, Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Own the complete product lifecycle for outbound correspondence products, from ideation to launch.
  • •Drive modernization of an enterprise correspondence platform for real-time letters, disclosures, and statements integrated with the messaging destination.
  • •Collaborate across Technology, Supply Chain, and Servicing Strategy to deliver end-to-end customer communications.
  • •Work across lines of business to offboard and onboard new customer communications supporting enterprise initiatives.
  • •Translate internal and external customer needs into innovative capabilities such as paper fallback, self-healing controls, and dynamic composition.

Pay and Benefits

Salary: USD 200,700 - 229,100 annually

Key Requirements

  • •Bachelor’s or Master’s degree in a quantitative field, Business, or Marketing, or a Bachelor’s degree in any field with at least 4 years of Product Management experience.
  • •Experience with product lifecycle ownership from ideation through development and launch.
  • •Ability to translate business strategy and analysis into consumer-facing digital products.
  • •Strong understanding of data systems and processing, with a focus on user needs.
  • •Demonstrated matrixed leadership across internal and external partners and stakeholders.
Experience:4+ years
Education:Master's
Skills:Matrixed leadershipCross-functional collaborationStakeholder managementData-informed decision-makingIntegrated problem solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn