Prime Intellect

3 months ago

Solutions Architect - AI Infrastructure

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

A customer-facing role at the intersection of customer success, technical operations, and AI infrastructure. You onboard, deploy, and scale Prime Intellect’s AI infrastructure for sophisticated customers, while building internal systems, tooling, and automation to drive scalable, repeatable processes and durable operational leverage.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Serve as a primary point of contact for customers running AI workloads on our infrastructure
•Own customer onboarding and deployment coordination from post-sale through production readiness
•Build trusted relationships with customer teams and proactively manage issues, risks, and escalations
•Partner with engineering and operations to ensure customer needs are translated clearly into internal action
•Track billing, contract milestones, renewals, and other key account workflows

Pay and Benefits

Equity and Bonus:Equity

Perks:Visa SponsorshipRelocation SupportLearning BudgetEquity Incentives

Key Requirements

•2–5 years of experience in customer success, technical account management, operations, or a similar cross-functional role
•Strong interest in AI, GPU infrastructure, cloud systems, or technical products serving sophisticated customers
•Comfortable working directly with customers and internal technical teams
•Highly organized, detail-oriented, and able to manage multiple workstreams at once
•Strong written and verbal communication skills

Experience:2-5 yearsAI infrastructureFrontier AI

Skills:CommunicationProblem-solvingOrganizationCustomer management

Tech Stack:GPUCloud

Company Brief

Prime Intellect

Builds a decentralized, open compute and training platform that enables distributed training and collective ownership of AI models, aggregating global GPU resources and offering tools for agentic RL and model evaluation.

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: San Francisco, United States

Founded: 2024

Website LinkedIn

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Prime Intellect

3 months ago

Solutions Architect - AI Infrastructure

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Serve as a primary point of contact for customers running AI workloads on our infrastructure
•Own customer onboarding and deployment coordination from post-sale through production readiness
•Build trusted relationships with customer teams and proactively manage issues, risks, and escalations
•Partner with engineering and operations to ensure customer needs are translated clearly into internal action
•Track billing, contract milestones, renewals, and other key account workflows

Pay and Benefits

Equity and Bonus:Equity

Perks:Visa SponsorshipRelocation SupportLearning BudgetEquity Incentives

Key Requirements

•2–5 years of experience in customer success, technical account management, operations, or a similar cross-functional role
•Strong interest in AI, GPU infrastructure, cloud systems, or technical products serving sophisticated customers
•Comfortable working directly with customers and internal technical teams
•Highly organized, detail-oriented, and able to manage multiple workstreams at once
•Strong written and verbal communication skills

Experience:2-5 yearsAI infrastructureFrontier AI

Skills:CommunicationProblem-solvingOrganizationCustomer management

Tech Stack:GPUCloud

Company Brief

Prime Intellect

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: San Francisco, United States

Founded: 2024

Website LinkedIn