Solutions Architect - AI Infrastructure

Prime Intellect
San Francisco
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsSkills: ["Communication","Problem-solving","Organization","Customer management"]

A customer-facing role at the intersection of customer success, technical operations, and AI infrastructure. You onboard, deploy, and scale Prime Intellect’s AI infrastructure for sophisticated customers, while building internal systems, tooling, and automation to drive scalable, repeatable processes and durable operational leverage.

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FursaFursa
Prime Intellect
Prime Intellect
5 months ago

Solutions Architect - AI Infrastructure

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

A customer-facing role at the intersection of customer success, technical operations, and AI infrastructure. You onboard, deploy, and scale Prime Intellect’s AI infrastructure for sophisticated customers, while building internal systems, tooling, and automation to drive scalable, repeatable processes and durable operational leverage.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Serve as a primary point of contact for customers running AI workloads on our infrastructure
  • •Own customer onboarding and deployment coordination from post-sale through production readiness
  • •Build trusted relationships with customer teams and proactively manage issues, risks, and escalations
  • •Partner with engineering and operations to ensure customer needs are translated clearly into internal action
  • •Track billing, contract milestones, renewals, and other key account workflows

Pay and Benefits

Equity and Bonus:Equity
Perks:Visa SponsorshipRelocation SupportLearning BudgetEquity Incentives

Key Requirements

  • •2–5 years of experience in customer success, technical account management, operations, or a similar cross-functional role
  • •Strong interest in AI, GPU infrastructure, cloud systems, or technical products serving sophisticated customers
  • •Comfortable working directly with customers and internal technical teams
  • •Highly organized, detail-oriented, and able to manage multiple workstreams at once
  • •Strong written and verbal communication skills
Experience:2-5 yearsAI infrastructureFrontier AI
Skills:CommunicationProblem-solvingOrganizationCustomer management
Tech Stack:GPUCloud

Company Brief

Prime Intellect
Builds a decentralized, open compute and training platform that enables distributed training and collective ownership of AI models, aggregating global GPU resources and offering tools for agentic RL and model evaluation.
Industry: AI & Machine Learning
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Funding: Seed
Headquarters: San Francisco, United States
Founded: 2024
WebsiteLinkedIn