Senior IT Support Engineer

Gomotive
Austin, Nashville, San Francisco, Seattle
Workplace: HybridFull timeUSD 125,000 - 170,000 annuallyFunction: IT Support & HelpdeskExperience: 5+ yearsSkills: ["Root-cause analysis","Documentation","Cross-functional communication","Stakeholder management","Technical advising"]

Build and scale corporate IT infrastructure that supports office and remote employees, covering end-user computing, identity and access, collaboration tooling, and network connectivity. Drive complex troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and networking to restore service quickly. Create secure internal automation tools, maintain operational standards and documentation, and act as a senior SME partnering with stakeholders and vendors.

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Gomotive
Gomotive
7 months ago

Senior IT Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed

Job Summary

Build and scale corporate IT infrastructure that supports office and remote employees, covering end-user computing, identity and access, collaboration tooling, and network connectivity. Drive complex troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and networking to restore service quickly. Create secure internal automation tools, maintain operational standards and documentation, and act as a senior SME partnering with stakeholders and vendors.
Location: Austin, Nashville, San Francisco, Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Design, implement, and improve scalable corporate IT infrastructure and services for office and remote employees.
  • •Lead complex troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and network layers to restore service quickly.
  • •Use agentic development practices to build secure internal tools that automate workflows and improve productivity.
  • •Build and maintain technical standards, documentation, and operational processes to improve reliability, security, monitoring, and supportability.
  • •Translate business and stakeholder needs into well-engineered solutions, partnering across departments and third-party vendors as needed.

Pay and Benefits

Salary: USD 125,000 - 170,000 annually
Perks:Health InsuranceDentalVisionPharmacyPaid Leave401kLong-term DisabilityLife Insurance

Key Requirements

  • •5+ years of experience in IT engineering, systems administration, network engineering, or a related corporate IT role.
  • •Expertise supporting modern corporate IT environments, including identity platforms, collaboration tools, endpoint operating systems, and device management.
  • •Ability to plan and execute complex projects independently and drive solutions that support departmental goals.
  • •Demonstrated root-cause troubleshooting capability across IT environments.
  • •Strong written documentation and cross-functional communication skills as a technical advisor.
Experience:5+ years
Skills:Root-cause analysisDocumentationCross-functional communicationStakeholder managementTechnical advising
Languages:English

Company Brief

Gomotive
Provides a cloud-based fleet safety and compliance platform with digital driver logs, vehicle inspection checklists, workflows, and reporting tools to help transportation and delivery fleets improve safety and meet regulatory requirements.
Industry: Supply Chain Technology
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