Driver Operations Manager

Lalamove
Mexico City
Workplace: OnsiteFull timeMXN 90,000 - 110,000 monthlyFunction: Business OperationsExperience: 4+ yearsSkills: ["Problem-solving","Data-driven decision-making","Leadership","Process improvement","Fast execution"]

Own Mexico’s driver growth and retention strategy, scaling how thousands of drivers join, engage, and stay on the platform. Lead a high-performing Driver Operations team, using data to drive key business metrics. Build driver acquisition and onboarding programs, design initiatives to improve engagement and loyalty, and partner with Sales to deliver tailored operational solutions for corporate clients.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Lalamove
Lalamove
4 days ago

Driver Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own Mexico’s driver growth and retention strategy, scaling how thousands of drivers join, engage, and stay on the platform. Lead a high-performing Driver Operations team, using data to drive key business metrics. Build driver acquisition and onboarding programs, design initiatives to improve engagement and loyalty, and partner with Sales to deliver tailored operational solutions for corporate clients.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Define and execute Mexico’s driver growth and retention strategy.
  • •Lead the Driver Operations team and turn data into actions that move key metrics.
  • •Build driver acquisition programs and improve onboarding.
  • •Design initiatives to increase driver engagement, loyalty, and overall experience.
  • •Collaborate with Sales to create tailored operational solutions for strategic corporate clients.

Pay and Benefits

Salary: MXN 90,000 - 110,000 monthly
Perks:Health InsuranceDentalPaid LeaveMeal AllowanceCommuter Benefits

Key Requirements

  • •4+ years leading Operations, Growth, Marketplace, or Strategy teams in a tech company.
  • •Experience in logistics, mobility, e-commerce, or marketplace businesses.
  • •Strong analytical mindset with advanced Excel skills.
  • •Proven people leadership experience.
  • •Fluent English (B2-C1).
Experience:4+ yearsLogisticsMobilityE-commerceMarketplaceTech company
Skills:Problem-solvingData-driven decision-makingLeadershipProcess improvementFast execution
Languages:English
Tech Stack:Excel

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn