Operations Leader - Full Time (Richmond, VA, US, 23233)

Sephora
Richmond
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: Business OperationsExperience: 2+ yearsSkills: ["Communication","Interpersonal skills","Problem-solving","Organizational skills","Team leadership"]

Lead store operations to drive operational excellence and an exceptional client experience. Oversee inventory management, replenishment, and order fulfillment while maintaining operational standards. Own visual merchandising, promotional events, and store maintenance to support Sephora’s brand and sales goals. Coach and develop your operations team, build an inclusive and accountable culture, and ensure compliance with company policies. Work flexible shifts, including nights, weekends, and holidays.

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Sephora
Sephora
5 hours ago

Operations Leader - Full Time (Richmond, VA, US, 23233)

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead store operations to drive operational excellence and an exceptional client experience. Oversee inventory management, replenishment, and order fulfillment while maintaining operational standards. Own visual merchandising, promotional events, and store maintenance to support Sephora’s brand and sales goals. Coach and develop your operations team, build an inclusive and accountable culture, and ensure compliance with company policies. Work flexible shifts, including nights, weekends, and holidays.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Oversee inventory management, replenishment, and order fulfillment while meeting operational standards.
  • •Lead visual merchandising, promotional events, and store maintenance to support brand presentation and sales.
  • •Partner with the team to deliver exceptional service and contribute to store goals.
  • •Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • •Follow company policies and help create a safe, enjoyable shopping experience while fostering inclusivity and teamwork.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •2+ years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Proven ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with excellent problem-solving and organizational skills.
  • •Effective time management with the ability to prioritize in a dynamic environment.
  • •Excellent communication and interpersonal skills.
Experience:2+ yearsRetail operationsHospitalityLeadership
Skills:CommunicationInterpersonal skillsProblem-solvingOrganizational skillsTeam leadership

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn