Operations Leader - Full Time (Richmond, VA, US, 23233)

Sephora
Richmond
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: Business OperationsExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Problem-solving","Time management"]

Lead store operations to drive operational excellence and an exceptional client experience. Oversee inventory management, replenishment, order fulfillment, and day-to-day operational standards while maintaining brand presentation through visual merchandising and store maintenance. Partner with the team to meet store goals, coach and develop others, and foster an inclusive culture. Ensure adherence to company policies, support safe shopping, and maintain reliable attendance with flexible scheduling.

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FursaFursa
Sephora
Sephora
1 month ago

Operations Leader - Full Time (Richmond, VA, US, 23233)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead store operations to drive operational excellence and an exceptional client experience. Oversee inventory management, replenishment, order fulfillment, and day-to-day operational standards while maintaining brand presentation through visual merchandising and store maintenance. Partner with the team to meet store goals, coach and develop others, and foster an inclusive culture. Ensure adherence to company policies, support safe shopping, and maintain reliable attendance with flexible scheduling.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
  • •Manage visual merchandising, promotional events, and store maintenance to uphold brand presentation.
  • •Partner with the team to deliver exceptional service and contribute to store goals.
  • •Coach and develop team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • •Support an inclusive, teamwork-focused culture and follow company policies for a safe shopping experience.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •2+ years of leadership experience in a similar role, preferably retail operations or hospitality.
  • •Proven ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with problem-solving and organizational skills.
  • •Effective time management and ability to prioritize in a dynamic environment.
  • •Ability to lift and carry up to 50 pounds as needed.
Experience:2+ yearsRetailHospitality
Skills:LeadershipCoachingCommunicationProblem-solvingTime management

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn