Staff Software Engineer, Agent Platform

Decagon
San Francisco
Workplace: OnsiteFull timeUSD 300,000 - 430,000 annuallyFunction: Software EngineeringExperience: 8+ yearsSkills: ["Leadership","Mentoring","Influence","Communication"]

Lead the long-term architecture of Decagon’s agent platform, driving multi-quarter initiatives to scale the orchestration engine, ensure reliability, and define standards across cross-functional teams. You’ll mentor senior engineers, shape engineering culture, and collaborate with Research, Infra, and Product Engineering to keep agents reliable and intelligent in a fast-paced environment.

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Decagon
Decagon
9 months ago

Staff Software Engineer, Agent Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead the long-term architecture of Decagon’s agent platform, driving multi-quarter initiatives to scale the orchestration engine, ensure reliability, and define standards across cross-functional teams. You’ll mentor senior engineers, shape engineering culture, and collaborate with Research, Infra, and Product Engineering to keep agents reliable and intelligent in a fast-paced environment.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Manager level

Key Responsibilities

  • •Own the architecture and evolution of the core execution engine behind Decagon agents
  • •Lead design for systems that coordinate complex reasoning and action flows at scale
  • •Drive reliability, testing, and observability standards across the orchestration stack
  • •Create frameworks that enable safe, fast iteration on agent behavior
  • •Mentor senior engineers and help grow the technical culture of Agent Orchestration

Pay and Benefits

Salary: USD 300,000 - 430,000 annually
Equity and Bonus:Equity
Perks:Medical BenefitsDental BenefitsVision BenefitsPaid LeaveMeal Allowance

Key Requirements

  • •8+ years of engineering experience with a strong record of technical leadership
  • •Proficiency in Python or TypeScript and comfort with asynchronous programming
  • •Expertise in distributed systems, concurrency, or large-scale real-time platforms
  • •Ability to define long-term architecture and lead complex cross-functional projects
  • •Experience mentoring other engineers and raising the technical bar
Experience:8+ yearsAIConversational AISaaS
Skills:LeadershipMentoringInfluenceCommunication
Tech Stack:PythonTypeScriptDistributed SystemsAsynchronous Programming

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
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