Ticket Agent- Box Office- HOB San Diego

Live Nation Entertainment
San Diego
Workplace: OnsitePart timeUSD 17.75 - 20 hourlyFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Customer service","Phone etiquette","Attention to detail","Multitasking","Communication"]

Provide fast, courteous customer service at the box office, including answering busy phones, supporting guest relations, and operating the will call window. Handle cash and follow bank/check-out procedures while processing opening and closing paperwork. Use point-of-sale systems to run the ticket program for sales and maintain accurate records. Work in a fast-paced, high-volume environment with a professional appearance and a positive attitude.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Ticket Agent- Box Office- HOB San Diego

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide fast, courteous customer service at the box office, including answering busy phones, supporting guest relations, and operating the will call window. Handle cash and follow bank/check-out procedures while processing opening and closing paperwork. Use point-of-sale systems to run the ticket program for sales and maintain accurate records. Work in a fast-paced, high-volume environment with a professional appearance and a positive attitude.
Location: San Diego
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Handle cash and follow bank procedures and check-out procedures.
  • •Maintain superior customer service in person and over the phones.
  • •Answer phones promptly and courteously.
  • •Support guest relations through the will call window and related workflows.
  • •Run the ticket program on a computer for sales and process opening/closing paperwork.

Pay and Benefits

Salary: USD 17.75 - 20 hourly

Key Requirements

  • •Working knowledge of phone handling, cashiering, and customer service.
  • •Entry-level knowledge of basic computer operation and Point of Sale systems.
  • •Strong guest relations, phone etiquette, cash handling, filing, multitasking, and attention to detail.
  • •Ability to communicate effectively, work well with others, and handle a high-volume, sometimes stressful environment.
  • •Type 30 wpm and have a High School Diploma.
Education:Bachelor's
Skills:Customer servicePhone etiquetteAttention to detailMultitaskingCommunication
Tech Stack:Point of SaleWindowsComputer operationPoint of Sale systems

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor