Sales and Service Leader - Full Time (Boston, MA, US, 02210)

Sephora
Boston
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Client-first mindset","Teamwork"]

Lead daily store success by coaching your team to deliver exceptional client service and drive sales goals. You’ll contribute through strong client engagement and expert product knowledge, support onboarding and continuous learning, and help execute daily operations including inventory and visual merchandising while upholding store standards and safety. Create an inclusive, high-performing environment through consistent feedback, training, and collaboration.

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FursaFursa
Sephora
Sephora
4 days ago

Sales and Service Leader - Full Time (Boston, MA, US, 02210)

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Last checked: 14 hours agoStatus: Live

Job Summary

Lead daily store success by coaching your team to deliver exceptional client service and drive sales goals. You’ll contribute through strong client engagement and expert product knowledge, support onboarding and continuous learning, and help execute daily operations including inventory and visual merchandising while upholding store standards and safety. Create an inclusive, high-performing environment through consistent feedback, training, and collaboration.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding Sephora policies and safety.

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health Insurance

Key Requirements

  • •2+ years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Ability to quickly learn and absorb/share product knowledge and training.
Experience:2+ yearsRetailHospitalityClient service
Skills:LeadershipCoachingCommunicationClient-first mindsetTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn