Boutique Welcome Host

Audemars Piguet
Sydney
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Customer-centric mindset","Organizational skills","Interpersonal communication","Attention to detail","Problem-solving"]

Deliver an exceptional first impression in Audemars Piguet’s boutique by welcoming clients and visitors, acting as the first point of contact, and ensuring a consistent, brand-aligned client experience. Manage front-of-house operations including calls, emails, client enquiries, appointment scheduling, traffic flow, and CRM/visitor tracking data accuracy. Support administrative coordination, document handling, hospitality materials/inventory replenishment, and event execution.

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Audemars Piguet
Audemars Piguet
3 days ago

Boutique Welcome Host

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver an exceptional first impression in Audemars Piguet’s boutique by welcoming clients and visitors, acting as the first point of contact, and ensuring a consistent, brand-aligned client experience. Manage front-of-house operations including calls, emails, client enquiries, appointment scheduling, traffic flow, and CRM/visitor tracking data accuracy. Support administrative coordination, document handling, hospitality materials/inventory replenishment, and event execution.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome clients and visitors professionally and warmly to ensure a memorable first impression.
  • •Serve as the first point of contact and manage incoming calls, emails, and client enquiries with timely follow-up.
  • •Coordinate appointments, client arrivals, and boutique traffic flow to create a seamless client journey.
  • •Maintain accurate client information in CRM systems and visitor tracking tools; monitor daily traffic and records.
  • •Provide administrative and operational support, including document preparation, filing/data entry, hospitality materials/inventory replenishment, and event/event-peak assistance.

Key Requirements

  • •Minimum of 3 years of experience in hospitality, luxury retail, customer service, reception, or administrative support roles.
  • •Strong customer-centric mindset and passion for delivering exceptional client experiences.
  • •Excellent organizational skills to manage multiple priorities in a fast-paced environment.
  • •Experience coordinating appointments, schedules, or front-of-house activities.
  • •Proficiency with Microsoft Office applications, CRM systems, and administrative tools.
Experience:HospitalityLuxury retailCustomer serviceReceptionAdministrative support
Skills:Customer-centric mindsetOrganizational skillsInterpersonal communicationAttention to detailProblem-solving
Languages:English (US)
Tech Stack:Microsoft OfficeCRM systemsEmailCalls

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn