NTT

3 months ago

Quality Engineering Director

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Last checked: 21 hours agoStatus: Live

Job Summary

Lead the growth and global delivery of Quality Engineering managed services across the Netherlands, Belgium, and France. Own P&L performance, service delivery excellence, and long-term client success, while overseeing large-scale Quality Engineering transformation programs. Define delivery strategy, govern SLAs/KPIs, and drive modernization using AI-enabled capabilities such as intelligent test automation, GenAI, Quality Intelligence, and AI-driven test optimization. Build and develop multidisciplinary teams and evolve the Quality Engineering practice and offerings.

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Director level

Key Responsibilities

•Lead business development and account growth for Quality Engineering engagements across the Netherlands, Belgium, and France, including opportunity lifecycle and complex RFP responses.
•Define and lead global delivery strategy for large-scale Quality Engineering managed services, ensuring SLAs, KPIs, quality objectives, and customer satisfaction.
•Drive AI-enabled modernization, including GenAI-powered Quality Services, intelligent test automation, Quality Intelligence, and AI-driven test optimization adoption.
•Own financial performance of the portfolio (revenue growth, profitability, delivery margins, forecasting, resource optimization) and monitor ROI from AI-enabled initiatives.
•Build, lead, coach, and develop multidisciplinary Quality Engineering teams and evolve the Quality Engineering practice with methodologies, standards, best practices, accelerators, and reusable assets.

Key Requirements

•Master’s degree in Computer Science, Software Engineering, Information Technology, or related engineering discipline.
•15+ years of experience in leading IT Services or Consulting organizations, including large-scale Quality Engineering service management.
•Proven experience leading Quality Engineering, Quality Services, Software Testing, or Digital Assurance consulting practices.
•Strong track record winning and delivering complex Quality Engineering engagements across France, Belgium, and/or the Netherlands.
•Extensive experience managing globally distributed delivery organizations (onshore, nearshore, offshore) and governance models covering SLAs, KPIs, and continuous service improvement.

Experience:IT servicesConsultingQuality engineeringDigital assurance

Education:Master's in Computer Science, Software Engineering, Information Technology, or related engineering discipline

Skills:LeadershipStakeholder managementGovernanceContinuous improvementTeam development

Tech Stack:AIGenAIIntelligent test automationQuality IntelligenceAI-driven test optimizationQuality Engineering managed services

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT