Manager, Endpoints EMEA & APAC (Copenhagen V, DK)

Pandora Group
Denmark
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Operational excellence","Stakeholder management","Influencing across organisations","Continuous improvement","Budget management"]

Lead endpoint and network operations for retail stores across EMEA and APAC, driving operational excellence for POS hardware, payment devices, and store connectivity. Establish governance, service management, and performance reporting while modernising fragmented local networks into a globally governed telecom and ISP model. Manage strategic vendors and partners, oversee hardware lifecycle and network transformation initiatives, and improve reliability, standardisation, and operational efficiency.

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FursaFursa
Pandora Group
Pandora Group
6 hours ago

Manager, Endpoints EMEA & APAC (Copenhagen V, DK)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead endpoint and network operations for retail stores across EMEA and APAC, driving operational excellence for POS hardware, payment devices, and store connectivity. Establish governance, service management, and performance reporting while modernising fragmented local networks into a globally governed telecom and ISP model. Manage strategic vendors and partners, oversee hardware lifecycle and network transformation initiatives, and improve reliability, standardisation, and operational efficiency.
Location: Denmark
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead operational excellence for critical store technology assets, including POS hardware, payment devices, and store network infrastructure.
  • •Establish operational governance, service management practices, and performance reporting for retail technology services across EMEA and APAC.
  • •Develop and execute multi-year hardware refresh and replacement strategies, including lifecycle planning, forecasting, inventory management, and asset governance.
  • •Modernise store network strategy, transitioning from fragmented local providers to a globally governed telecom and ISP model.
  • •Manage strategic technology and telecom partners, overseeing procurement, warehousing, logistics, deployment, installation, and connectivity services.

Key Requirements

  • •5+ years of experience in IT Infrastructure, Endpoint Management, Network Operations, Retail Technology, or a related discipline.
  • •Experience leading technology operations across multiple countries, regions, or business units.
  • •Strong understanding of endpoint management, hardware lifecycle management, and network operations.
  • •Experience managing strategic technology vendors, telecom providers, and outsourced service partners.
  • •Proven success delivering operational transformation, service improvement, or infrastructure modernisation initiatives.
Experience:5+ years
Skills:Operational excellenceStakeholder managementInfluencing across organisationsContinuous improvementBudget management
Tech Stack:POS hardwarePayment devicesEndpoint managementTelecomISP

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website