Area Customer Experience Specialist Non-NMLS - Polaris Oh

Huntington Bancshares
Columbus
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Dependability","Adaptability","Communication","Problem-solving"]

Provide best-in-class customer and colleague experiences by supporting multiple branches within a region. You’ll handle customer transactions with accurate cash controls, resolve issues, and educate customers on deposit and loan products as well as online, mobile, and ATM banking. Act as a resource for branch teammates to deliver consistent service, while following operational, security, risk, and regulatory policies. The role includes travel between local branches and depends on adaptability and reliability.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Area Customer Experience Specialist Non-NMLS - Polaris Oh

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Last checked: 1 hour agoStatus: Live

Job Summary

Provide best-in-class customer and colleague experiences by supporting multiple branches within a region. You’ll handle customer transactions with accurate cash controls, resolve issues, and educate customers on deposit and loan products as well as online, mobile, and ATM banking. Act as a resource for branch teammates to deliver consistent service, while following operational, security, risk, and regulatory policies. The role includes travel between local branches and depends on adaptability and reliability.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide multi-branch coverage for branch banking needs, supporting customers and colleagues during their time of need.
  • •Process customer transactions accurately and efficiently, maintaining proper cash controls and balancing daily.
  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on deposits and loans and support service or account maintenance needs.
  • •Adhere to operational, security, risk and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED.
  • •Minimum of 1 year of customer service and branch banking experience.
  • •Comfort with technology and educating customers on online, mobile, and ATM banking.
  • •Dependable and adaptable with the ability to travel to multiple branch locations throughout the week.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBranch bankingCustomer serviceFinancial services
Education:High School
Skills:Customer serviceDependabilityAdaptabilityCommunicationProblem-solving
Licenses:NMLS licensingNotary licensing
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn