SENIOR ACCOUNT MANAGER (BE)

Manage and grow a portfolio of mid-market and large business customers, including key accounts, while building long-term relationships with customers and broker partners. Lead renewal negotiations to maximize retention, portfolio value, and profitability, and identify cross-sell and upsell opportunities. Optimize policy structures and pricing aligned with customer needs, risk appetite, and commercial goals, collaborating closely with Risk, Operations, and internal stakeholders to resolve complex issues and maintain portfolio performance.