DataDog

1 month ago

Customer Marketing Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Customer Marketing Manager responsible for sourcing and amplifying customer stories, building advocacy programs, and partnering with cross-functional teams to drive measurable impact. You’ll interview customers, produce marketing assets, and optimize programs and incentives while advancing AI-enabled processes to improve efficiency and advocate engagement in a hybrid, North America-based setting.

Location: New York, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Key Responsibilities

•Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more.
•Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals.
•Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities.
•Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides.
•Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities.

Pay and Benefits

Salary: USD 94,000 - 125,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDental401kEquityParental PlanningPaid Leave

Key Requirements

•4+ years of experience in customer marketing and/or advocacy for a B2B technology company.
•Exceptional verbal and written communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
•Proficient in CRM and business analytics tools, such as Salesforce, Metabase, and Tableau.
•Excellent organizational skills with the ability to manage multiple projects simultaneously.
•Bachelor’s degree in Marketing, Business, Communications, or a related field.

Experience:4+ yearsB2B technology

Education:Bachelor's

Skills:CommunicationInterpersonalOrganizationRelationship buildingPresentation

Languages:English

Tech Stack:SalesforceMetabaseTableau

Company Brief

DataDog

Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn

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DataDog

1 month ago

Customer Marketing Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Key Responsibilities

•Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more.
•Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals.
•Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities.
•Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides.
•Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities.

Pay and Benefits

Salary: USD 94,000 - 125,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDental401kEquityParental PlanningPaid Leave

Key Requirements

•4+ years of experience in customer marketing and/or advocacy for a B2B technology company.
•Exceptional verbal and written communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
•Proficient in CRM and business analytics tools, such as Salesforce, Metabase, and Tableau.
•Excellent organizational skills with the ability to manage multiple projects simultaneously.
•Bachelor’s degree in Marketing, Business, Communications, or a related field.

Experience:4+ yearsB2B technology

Education:Bachelor's

Skills:CommunicationInterpersonalOrganizationRelationship buildingPresentation

Languages:English

Tech Stack:SalesforceMetabaseTableau

Company Brief

DataDog

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn