Inside Sales/Customer Service

GMS
United States
Workplace: OnsiteFull timeUSD 20 - 26.63 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Self-management","Initiative","Attention to detail","Organizational skills","Communication"]

Provide product knowledge for building materials and take orders at the sales counter and by phone. Build customer relationships, use the company computer system to enter and complete sales orders, and prepare quotations and sales order forms. Emphasize features and benefits, quote prices, discuss credit terms, and handle objections while collaborating with outside sales reps and sales managers to support strategic approaches.

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GMS
GMS
2 days ago

Inside Sales/Customer Service

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Provide product knowledge for building materials and take orders at the sales counter and by phone. Build customer relationships, use the company computer system to enter and complete sales orders, and prepare quotations and sales order forms. Emphasize features and benefits, quote prices, discuss credit terms, and handle objections while collaborating with outside sales reps and sales managers to support strategic approaches.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Take orders at the sales counter and over the phone.
  • •Use the company computer system to enter, complete, and tender sales orders.
  • •Develop product knowledge to assist customers with purchases.
  • •Collaborate with outside sales reps and sales managers to determine strategic sales approaches.
  • •Handle customer objections by emphasizing product/service features and benefits, quoting prices, and discussing credit terms.

Pay and Benefits

Salary: USD 20 - 26.63 hourly
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •High school diploma or GED required; 4-year degree preferred.
  • •Ability to self-manage and show initiative; comfortable meeting the public.
  • •Must be a team player with attention to detail and good organizational skills.
  • •Must be able to problem-solve and prioritize tasks.
  • •Must be able to multitask, manage stress, and communicate professionally with coworkers and customers.
Education:High School
Skills:Self-managementInitiativeAttention to detailOrganizational skillsCommunication

Company Brief

GMS
Distributes specialty building materials, including drywall, ceilings, steel framing, and insulation, to residential and commercial contractors. Operates a broad network of local branches serving construction and renovation markets across North America.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tucker, United States
Founded: 1971
WebsiteLinkedIn