DDP Customer Engineer I

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Diagnostic problem-solving","Safety compliance","Customer coordination"]

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor and display equipment. Troubleshoot using digital analytics and apply basic diagnostic techniques, following guidance from Senior Customer Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating and communicating with customers to ensure smooth operations and exceptional service.

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Applied Materials
Applied Materials
1 month ago

DDP Customer Engineer I

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Last checked: 12 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor and display equipment. Troubleshoot using digital analytics and apply basic diagnostic techniques, following guidance from Senior Customer Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, while coordinating and communicating with customers to ensure smooth operations and exceptional service.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with guidance from Senior Field Service Engineers.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Travel: Low travel

Pay and Benefits

Perks:Employee AssistanceTravel Allowance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •Basic mechanical aptitude and willingness to learn and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Effective written and verbal communication skills.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus a valid driver’s license; passport obtainable if travel is required.
Experience:1-2 years
Education:Associate's in electronics or engineering technologies
Skills:CommunicationTroubleshootingDiagnostic problem-solvingSafety complianceCustomer coordination
Licenses:Valid driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointElectrical schematicsMechanical schematicsDigital multimetersHand tools

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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