Payment Operations Associate, Payins

Flywire
Mexico City
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: bachelorsSkills: ["Attention to detail","Organizational skills","Communication","Collaboration","Problem-solving"]

Manage and streamline Flywire’s payment process by optimizing fund movement and reconciliation across global accounts. You’ll identify and match incoming payments to customer bookings, reconcile accounting entries across multiple currencies, and investigate unmatched or misapplied payments with internal teams and payment partners. You’ll also troubleshoot bank and partner reporting issues, spot recurring payment problems, and recommend process improvements to reduce manual reconciliation work.

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Flywire
Flywire
3 days ago

Payment Operations Associate, Payins

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Last checked: 10 hours agoStatus: Live

Job Summary

Manage and streamline Flywire’s payment process by optimizing fund movement and reconciliation across global accounts. You’ll identify and match incoming payments to customer bookings, reconcile accounting entries across multiple currencies, and investigate unmatched or misapplied payments with internal teams and payment partners. You’ll also troubleshoot bank and partner reporting issues, spot recurring payment problems, and recommend process improvements to reduce manual reconciliation work.
Location: Mexico City
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Identify and match incoming payments to customer bookings.
  • •Reconcile accounting entries across global accounts and multiple currencies.
  • •Investigate and resolve unmatched or misapplied payments with internal teams and payment partners.
  • •Troubleshoot bank and partner reporting issues to ensure accurate, timely identification of incoming funds.
  • •Identify recurring payment issues and recommend process improvements to reduce manual work and reconciliation breaks.

Pay and Benefits

Perks:EquityPaid Leave

Key Requirements

  • •Undergraduate degree with 1-2 years of corporate work experience in the payments or banking industry.
  • •Expertise in payment identification and reconciliation.
  • •Ability to work independently, troubleshoot issues, and drive tasks to completion in a fast-paced environment.
  • •Exceptional attention to detail, urgency for deadlines, and strong organizational skills.
  • •Fluent English (written and spoken) and strong analytical/computer skills including Excel or Google Sheets.
Experience:1-2 yearsPaymentsBanking
Education:Bachelor's
Skills:Attention to detailOrganizational skillsCommunicationCollaborationProblem-solving
Languages:English
Tech Stack:ExcelGoogle SheetsSlackZendeskJiraLooker

Company Brief

Flywire
Provides a global payments platform and vertical-specific software to enable complex cross-border and domestic receivables for education, healthcare, travel and B2B clients, streamlining payments, reconciliation and receivables workflows.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Boston, United States
Founded: 2009
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Glassdoor: 3.5
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