Business Office Associate - Full Time

CarMax
Des Moines
Workplace: OnsiteFull timeUSD 15.5 - 30.7 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Attention to detail","Verbal communication","Written communication","Confidentiality","Integrity"]

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage transaction documentation, titles, payoffs, and DMV paperwork while performing cash management tasks such as receiving payments and preparing deposits. Provide customer service, maintain confidentiality and accuracy, train and assist new associates, and help keep store operations running smoothly while following CarMax EH&S requirements.

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CarMax
CarMax
2 months ago

Business Office Associate - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage transaction documentation, titles, payoffs, and DMV paperwork while performing cash management tasks such as receiving payments and preparing deposits. Provide customer service, maintain confidentiality and accuracy, train and assist new associates, and help keep store operations running smoothly while following CarMax EH&S requirements.
Location: Des Moines
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions with accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations through clerical work like filing, data entry, and reconciliation.

Pay and Benefits

Salary: USD 15.5 - 30.7 hourly
Perks:Sick TimePaid LeavePaid HolidaysHoliday Premium

Key Requirements

  • •Read, interpret, and record data accurately for compliance and reporting.
  • •Process and audit paperwork for sales and related documentation with strong attention to detail.
  • •Manage auction and appraisal transactions, ensuring correct titles, payoffs, and funding documentation.
  • •Use Microsoft Office and data entry systems with intermediate PC skills.
  • •Work varied schedules, lift up to 20 lbs, and maintain confidentiality and adherence to company policies.
Skills:Organizational skillsMultitaskingAttention to detailVerbal communicationWritten communicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry systemsPC

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn