Commercial Strategy / Category Manager

Thumbtack
Ontario
Workplace: RemoteFull timeFunction: Strategy & Corporate DevelopmentExperience: 3+ yearsSkills: ["Cross-functional collaboration","Influencing without authority","Analytical rigor","Strategic thinking","Strategic communication"]

Drive category-level growth for Thumbtack by using performance data and industry trends to identify opportunities, develop strategies, and operationalize initiatives end-to-end. Partner with Product, Marketing, GTM, Finance, Operations, and Support, influencing cross-functionally without direct authority. Translate marketplace insights into merchandising recommendations and executive-ready communication, while building deep expertise in the home services industry and adapting as priorities shift.

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Thumbtack
Thumbtack
9 months ago

Commercial Strategy / Category Manager

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Last checked: 14 hours agoStatus: Live

Job Summary

Drive category-level growth for Thumbtack by using performance data and industry trends to identify opportunities, develop strategies, and operationalize initiatives end-to-end. Partner with Product, Marketing, GTM, Finance, Operations, and Support, influencing cross-functionally without direct authority. Translate marketplace insights into merchandising recommendations and executive-ready communication, while building deep expertise in the home services industry and adapting as priorities shift.
Location: Ontario
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Work closely with Product, Operations, Marketing, and other partners to deliver measurable improvements without direct authority.
  • •Analyze performance data and industry trends to drive category-level growth, develop strategies, and operationalize initiatives end-to-end.
  • •Prioritize initiatives by highest impact and stay agile as priorities shift.
  • •Create executive-ready analyses and materials for leadership audiences and present work to cross-functional partners.
  • •Build deep knowledge of the home services industry and apply marketplace insights to merchandising strategies and performance improvements.

Key Requirements

  • •3-5+ years in management consulting, business operations, GTM/business strategy, business development, category management, or similar roles.
  • •Experience in technology, marketplace, online retail, or platform businesses, ideally scaling or optimizing category-level performance.
  • •Demonstrated ability to lead projects and align diverse teams toward shared goals.
  • •Strong quantitative skills, including business case development and financial modeling, translating data into actionable insights.
  • •Passion for solving complex challenges at the intersection of strategy, operations, business development, and technology.
Experience:3+ yearsManagement consultingMarketplacesOnline retailPlatform businesses
Skills:Cross-functional collaborationInfluencing without authorityAnalytical rigorStrategic thinkingStrategic communication
Tech Stack:AIFinancial modeling

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn