Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull time17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Interpersonal savvy","Drive for results","Learning on the fly"]

Lead the Coach store team by maintaining a strong presence on the sales floor, achieving sales targets, and delivering an exceptional customer experience. Drive results through coaching, analyzing sales data, and implementing forward-planned strategies and KPIs. Support business operations including recruiting, interviewing, training, performance evaluation, and enforcing company and store policies. Provide HR and conflict resolution support when needed and mentor clienteling to build long-term customer relationships.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the Coach store team by maintaining a strong presence on the sales floor, achieving sales targets, and delivering an exceptional customer experience. Drive results through coaching, analyzing sales data, and implementing forward-planned strategies and KPIs. Support business operations including recruiting, interviewing, training, performance evaluation, and enforcing company and store policies. Provide HR and conflict resolution support when needed and mentor clienteling to build long-term customer relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a brand ambassador embodying Coach values and increasing brand awareness while leading implementation of company initiatives.
  • •Monitor and analyze sales data, identify trends, recommend improvements, and execute forward-planned strategies to meet store goals and KPIs.
  • •Support the store by recruiting, interviewing, and conducting high-level training as needed; provide feedback and hold the team accountable.
  • •Provide HR and conflict resolution support to the team in the absence of the leadership team and mentor team on clienteling strategy to build long-term relationships.

Pay and Benefits

Salary: 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly and up to 50 pounds occasionally, and to climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Recruit, interview, and support high-level training, performance evaluation, and individualized team development.
  • •Adhere to and enforce company policies and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusInterpersonal savvyDrive for resultsLearning on the fly

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor