Banc of California

1 month ago

Client Services Specialist (Temporary up to 6 months)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Answer client and branch inquiries for checking and savings accounts, debit cards, CDs, and loans, serving as a point of contact for Payment Card Industry (PCI) accounts when aligned. Troubleshoot and resolve issues related to online and mobile platforms, research and complete service requests, and support debit card maintenance and modifications. Act as the first point of contact for branch escalations and account opening questions while following regulatory and audit requirements.

Location: United States

Workplace: Onsite

Employment Type: Full time · 6 months

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Answer incoming calls from clients and branches for accounts, debit cards, CDs, and loans; serve as PCI point of contact when aligned.
•Troubleshoot and resolve client inquiries for online websites and mobile applications, including maintenance and password issues.
•Research and resolve inquiries in a timely manner or route to appropriate parties; complete service request forms when applicable.
•Perform debit card maintenance and provide support for consumer and commercial customers; process requests for modifications within agreed timeframes.
•Serve as first point of contact for branch escalation, research, and account opening questions, and support communication for wires and drawdowns.

Pay and Benefits

Salary: USD 47,840 - 52,000 annually

Key Requirements

•Minimum 6 months client service experience.
•Ability to work in a collaborative, team-oriented environment.
•Must demonstrate a passion for client service.
•Intermediate knowledge of adherence to ECCHO and NACHA Rules.
•High school diploma required (college degree preferred).

Experience:BankingFinancial services

Education:Bachelor's

Skills:Client serviceTeamworkOrganizational skillsTime managementCommunication

Tech Stack:Microsoft OfficeWordExcelPowerPointOutlook

Company Brief

Banc of California

Provides commercial and business banking services including deposits, lending, treasury management, and specialty financing for small and middle-market businesses, entrepreneurs, and real estate clients through its U.S. banking operations.

Industry: Corporate Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Angeles, United States

Founded: 1941

Website LinkedIn

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Banc of California

1 month ago

Client Services Specialist (Temporary up to 6 months)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time · 6 months

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Answer incoming calls from clients and branches for accounts, debit cards, CDs, and loans; serve as PCI point of contact when aligned.
•Troubleshoot and resolve client inquiries for online websites and mobile applications, including maintenance and password issues.
•Research and resolve inquiries in a timely manner or route to appropriate parties; complete service request forms when applicable.
•Perform debit card maintenance and provide support for consumer and commercial customers; process requests for modifications within agreed timeframes.
•Serve as first point of contact for branch escalation, research, and account opening questions, and support communication for wires and drawdowns.

Pay and Benefits

Salary: USD 47,840 - 52,000 annually

Key Requirements

•Minimum 6 months client service experience.
•Ability to work in a collaborative, team-oriented environment.
•Must demonstrate a passion for client service.
•Intermediate knowledge of adherence to ECCHO and NACHA Rules.
•High school diploma required (college degree preferred).

Experience:BankingFinancial services

Education:Bachelor's

Skills:Client serviceTeamworkOrganizational skillsTime managementCommunication

Tech Stack:Microsoft OfficeWordExcelPowerPointOutlook

Company Brief

Banc of California

Industry: Corporate Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Angeles, United States

Founded: 1941

Website LinkedIn