User Operations Intern - China

Speak
Shanghai
Workplace: HybridInternshipFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Structured thinking","Analytical skills","Self-motivated","Fast-paced adaptability"]

Support user and community operations for Speak as it launches in a new market. Conduct user interviews, collect and summarize feedback, and help translate insights into actionable improvements with Product, Engineering, and CX. Assist with community engagement, user testing, basic data analysis, and organic growth programs like Campus Referral and Ambassador initiatives. Work closely with cross-functional teams to ensure what you learn directly shapes what gets built.

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FursaFursa
Speak
Speak
18 hours ago

User Operations Intern - China

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Support user and community operations for Speak as it launches in a new market. Conduct user interviews, collect and summarize feedback, and help translate insights into actionable improvements with Product, Engineering, and CX. Assist with community engagement, user testing, basic data analysis, and organic growth programs like Campus Referral and Ambassador initiatives. Work closely with cross-functional teams to ensure what you learn directly shapes what gets built.
Location: Shanghai
Workplace: Hybrid
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Support Speak’s user and community operations.
  • •Conduct user interviews, collect feedback, and summarize key user insights.
  • •Support community engagement, user testing, and basic data analysis.
  • •Support Campus Referral, Ambassador, and other organic growth initiatives.
  • •Work with Product, Engineering, and CX teams to follow up on key user issues.

Key Requirements

  • •Current undergraduate or graduate student (any major).
  • •Strong interest in consumer products, user research, AI, or language learning.
  • •Strong communication skills with structured thinking and basic analytical skills.
  • •Good English communication skills and comfort working with a global team.
  • •Availability 3–5 days per week for at least 3 months.
Skills:CommunicationStructured thinkingAnalytical skillsSelf-motivatedFast-paced adaptability
Languages:English

Company Brief

Speak
Provides conversational English practice through live tutors and AI-enhanced lessons, offering personalized language coaching via mobile and web to help professionals and learners improve speaking skills and workplace communication.
Industry: EdTech
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