Sales & Service Lead - Valley Fair

Alo Yoga
Santa Clara
Workplace: OnsiteFull timeUSD 22 - 26 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Communication","Teamwork"]

Lead an exceptional guest experience on the retail sales floor by driving sales and guest education targets for engagement and interaction. Coach and develop Sales & Service Associates and Cashiers, assess guest connection and product knowledge gaps, and partner with Operations and Visual teams on cross-functional training and execution. Manage reporting, budgets, inventory control, vendor and facilities coordination, and use performance metrics to implement action plans and deliver results.

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Alo Yoga
Alo Yoga
2 months ago

Sales & Service Lead - Valley Fair

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Lead an exceptional guest experience on the retail sales floor by driving sales and guest education targets for engagement and interaction. Coach and develop Sales & Service Associates and Cashiers, assess guest connection and product knowledge gaps, and partner with Operations and Visual teams on cross-functional training and execution. Manage reporting, budgets, inventory control, vendor and facilities coordination, and use performance metrics to implement action plans and deliver results.
Location: Santa Clara
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and technical product education, coaching team members to address gaps.
  • •Build daily client relationships with customers.
  • •Analyze reports to strategize, deliver results, and support action plans for deficient areas while highlighting growth opportunities.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store.
  • •Directly oversee Sales & Service Associates and Cashiers, including recruitment and development, and use performance tools to evaluate and provide feedback.

Pay and Benefits

Salary: USD 22 - 26 hourly
Perks:Health InsuranceDentalVision401kEmployee DiscountParental LeaveClothing AllowanceWellness StipendYoga Classes

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment.
  • •Proven leadership capabilities with excellent decision making.
  • •Values feedback and is receptive to receiving feedback while eager to provide it.
  • •High energy and upbeat presence with the ability to integrate fun and work.
  • •Excellent interpersonal and written communication skills, aligning with ALO’s guiding principles.
Experience:2+ yearsRetailSalesCustomer service
Skills:LeadershipDecision makingCoachingCommunicationTeamwork
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn