3 weeks ago

Onsite Administrator Level I (Printer Technician)- Linthicum Heights MD

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Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Provide onsite support for printers and multifunction devices by troubleshooting and resolving common issues, performing preventive maintenance, and replacing consumables. Install, configure, and test printers on networks and workstations, respond to service tickets in the service management system, and document work performed. Educate users on proper operation and basic troubleshooting, maintain inventory, and escalate advanced hardware, software, or network problems when needed.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Perform basic onsite troubleshooting of printers, copiers, and multifunction devices.
•Diagnose and resolve common issues including paper jams, print quality problems, connectivity issues, and error codes.
•Replace consumables and maintenance items (toner, drums, rollers, maintenance kits) and perform routine preventive maintenance.
•Install, configure, and test printers on networks and workstations.
•Respond to service tickets, document work in the service management system, educate users, maintain inventory, and escalate advanced issues.

Pay and Benefits

Salary: USD 21 - 28 hourly

Perks:Health InsuranceDentalVisionDisability InsuranceEmployee AssistanceFlexible SpendingLife InsuranceParental LeavePaid HolidaysPaid Leave

Key Requirements

•Must reside in Linthicum, MD or commute daily to the customer site in Linthicum, MD.
•High School Diploma/GED/Higher Secondary education or equivalent work experience.
•Typically 2-4 years of work experience, preferably in maintenance, quality, or a related field.
•Basic understanding of computer hardware.
•Strong troubleshooting/problem-solving skills and good customer service/communication abilities.

Experience:2-4 years

Education:High School

Skills:TroubleshootingProblem-solvingCustomer serviceCommunicationIndependent work

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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