Lead Business Office Associate-In Training

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead and mentor Business Operations Associates to ensure smooth daily operations across store departments. Serve as Manager on Duty by directing workflow, resolving transaction questions, addressing customer concerns, and delegating tasks for efficiency and accuracy. Oversee business office processes including cash management, transaction auditing, and paperwork accuracy for retail sales, appraisals, DMV transactions, and funding documentation, while meeting CarMax standards and EH&S requirements.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Education & Training

Seniority: Manager level

Key Responsibilities

•Mentor and coach Business Operations Associates, supporting their growth and training.
•Serve as Manager on Duty by directing workflow, resolving transaction questions, and addressing customer concerns.
•Delegate and monitor Business Office tasks to maintain efficiency, accuracy, and compliance with CarMax standards.
•Process and audit paperwork for retail sales, appraisals, DMV transactions, and funding documentation.
•Manage cash operations, including deposits, safe handling, and security protocols.

Pay and Benefits

Salary: USD 15 - 27.7 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Ability to create a positive, team-oriented environment and resolve customer or associate issues.
•Strong delegation, follow-up, and decision-making skills using sound judgment.
•Proficient in data interpretation, numeric filing systems, and intermediate PC applications (Word, Excel).
•Ability to multi-task in a fast-paced environment while maintaining accuracy.
•Effective verbal and written communication skills for customer and associate interactions.

Skills:Customer serviceDelegationDecision-makingCommunicationMultitasking

Tech Stack:Microsoft WordMicrosoft Excel

Company Brief

CarMax

Industry: Automotive

Website

Loading job details...

Preparing the role view and application actions.

CarMax

4 weeks ago

Lead Business Office Associate-In Training

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Education & Training

Seniority: Manager level

Key Responsibilities

•Mentor and coach Business Operations Associates, supporting their growth and training.
•Serve as Manager on Duty by directing workflow, resolving transaction questions, and addressing customer concerns.
•Delegate and monitor Business Office tasks to maintain efficiency, accuracy, and compliance with CarMax standards.
•Process and audit paperwork for retail sales, appraisals, DMV transactions, and funding documentation.
•Manage cash operations, including deposits, safe handling, and security protocols.

Pay and Benefits

Salary: USD 15 - 27.7 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Ability to create a positive, team-oriented environment and resolve customer or associate issues.
•Strong delegation, follow-up, and decision-making skills using sound judgment.
•Proficient in data interpretation, numeric filing systems, and intermediate PC applications (Word, Excel).
•Ability to multi-task in a fast-paced environment while maintaining accuracy.
•Effective verbal and written communication skills for customer and associate interactions.

Skills:Customer serviceDelegationDecision-makingCommunicationMultitasking

Tech Stack:Microsoft WordMicrosoft Excel

Company Brief

CarMax

Industry: Automotive

Website