Automotive Document Specialist

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 20+ hourlyFunction: Customer Support (Service Desk)Skills: ["Customer service","Attention to detail","Resilience","Ownership","Willingness to learn"]

Manage the final steps of the automotive purchase process by accurately preparing and verifying financial documentation for timely processing. Serve as a customer-facing Document Specialist to support a smooth, friendly in-store experience, ensuring paperwork is correct (titles, liens, taxes), validating insurance and trade payoffs, and obtaining deposits. This role emphasizes attention to detail, reliability, and ownership in a fast-paced retail environment.

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FursaFursa
Sonic Automotive
Sonic Automotive
5 days ago

Automotive Document Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Manage the final steps of the automotive purchase process by accurately preparing and verifying financial documentation for timely processing. Serve as a customer-facing Document Specialist to support a smooth, friendly in-store experience, ensuring paperwork is correct (titles, liens, taxes), validating insurance and trade payoffs, and obtaining deposits. This role emphasizes attention to detail, reliability, and ownership in a fast-paced retail environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Assist with the final steps of the purchase process.
  • •Provide accurate and timely completed paperwork for processing.
  • •Check paperwork for correct title, lien information, and taxes.
  • •Verify insurance, trade payoffs, and obtain deposits.
  • •Support a smooth, friendly guest experience at the store.

Pay and Benefits

Salary: USD 20 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Demonstrated customer service and attention to detail.
  • •Experience in a retail environment.
  • •Ability to be transparent and take the high road.
  • •Willingness to learn and take ownership.
  • •Demonstrated resilience in a fast-paced environment.
Skills:Customer serviceAttention to detailResilienceOwnershipWillingness to learn
Languages:English

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn