Tapestry

2 weeks ago

Store Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead a retail store to maximize productivity and profitability by building a high-performing team and elevating the customer service experience. Drive clienteling and omni-channel sales through CRM/client book usage, proactive outreach, and KPI achievement. Recruit, coach, and develop associates while fostering an inclusive culture. Own store financial planning, analyze selling reports, execute brand-aligned visual directives, and ensure operational excellence, compliance, and inventory integrity.

Location: Philadelphia

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Model service behaviors and selling standards, coaching in real time to deliver a premium client experience.
•Drive clienteling and omni-channel strategies using CRM/client book processes, proactive outreach, thank-you follow-ups, and KPI tracking.
•Recruit, onboard, train, and motivate associates; set goals, provide performance management, and develop bench strength.
•Own store financial performance by forecasting, planning, and delivering against sales and productivity targets while analyzing selling reports and business trends.
•Ensure operational excellence and compliance, including opening/closing routines, cash handling, scheduling/payroll, inventory integrity, loss prevention, and required store meetings.

Pay and Benefits

Salary: USD 30 - 44.75

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•3+ years of store leadership in retail or service, with luxury/premium experience preferred.
•Proven sales leadership including coaching and development, stakeholder management, and conflict mediation.
•Strong communication, time management, and data-driven decision-making.
•Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and familiarity with CRM/clienteling tools.
•Ability to work in a fast-paced environment and strong English language proficiency.

Experience:3+ yearsRetailLuxuryService

Skills:LeadershipCoachingCustomer focusCommunicationData-driven decision-making

Languages:English

Tech Stack:Microsoft OfficeExcelWordPowerPointOutlookCRMClientelingSocial mediaLive stream shopping

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

2 weeks ago

Store Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Philadelphia

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Model service behaviors and selling standards, coaching in real time to deliver a premium client experience.
•Drive clienteling and omni-channel strategies using CRM/client book processes, proactive outreach, thank-you follow-ups, and KPI tracking.
•Recruit, onboard, train, and motivate associates; set goals, provide performance management, and develop bench strength.
•Own store financial performance by forecasting, planning, and delivering against sales and productivity targets while analyzing selling reports and business trends.
•Ensure operational excellence and compliance, including opening/closing routines, cash handling, scheduling/payroll, inventory integrity, loss prevention, and required store meetings.

Pay and Benefits

Salary: USD 30 - 44.75

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•3+ years of store leadership in retail or service, with luxury/premium experience preferred.
•Proven sales leadership including coaching and development, stakeholder management, and conflict mediation.
•Strong communication, time management, and data-driven decision-making.
•Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and familiarity with CRM/clienteling tools.
•Ability to work in a fast-paced environment and strong English language proficiency.

Experience:3+ yearsRetailLuxuryService

Skills:LeadershipCoachingCustomer focusCommunicationData-driven decision-making

Languages:English

Tech Stack:Microsoft OfficeExcelWordPowerPointOutlookCRMClientelingSocial mediaLive stream shopping

Company Brief

Tapestry

Industry: Luxury Goods

Website