Claims Specialist (Bucarest, RO, 020339)

Allianz
Romania
Workplace: OnsiteFull timeFunction: Insurance & ActuarialExperience: 1-2 yearsSkills: ["Communication","Problem-solving","Quick thinking","Independent work","Attention to detail"]

Handle customer calls and emails for claims support, providing polite, accurate information and advice while maintaining high customer satisfaction. Record customer data changes in related systems and manage request and call volumes by applying established routines and targets. Tackle complex cases by collaborating with the team leader and improve operational processes. Participate in trainings and follow management instructions throughout the work.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Allianz
Allianz
2 days ago

Claims Specialist (Bucarest, RO, 020339)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Handle customer calls and emails for claims support, providing polite, accurate information and advice while maintaining high customer satisfaction. Record customer data changes in related systems and manage request and call volumes by applying established routines and targets. Tackle complex cases by collaborating with the team leader and improve operational processes. Participate in trainings and follow management instructions throughout the work.
Location: Romania
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage calls and emails professionally.
  • •Correspond with customers politely to ensure high satisfaction.
  • •Provide specific information and advice to clients.
  • •Record customer data and changes in related applications.
  • •Follow team leader instructions, participate in trainings, and help improve operational processes.

Pay and Benefits

Perks:Health InsuranceAnnual BonusPaid LeaveLearning Budget

Key Requirements

  • •Fluent in Polish and English (min. B2).
  • •1–2 years of experience in a similar role is a plus.
  • •Solve problems and tackle challenges independently.
  • •Handle high volumes of work and meet deadlines.
  • •Comfortable working with Microsoft Office (Outlook, Excel, Word, PowerPoint, Access).
Experience:1-2 yearsInsuranceClaimsCustomer service
Skills:CommunicationProblem-solvingQuick thinkingIndependent workAttention to detail
Languages:PolishEnglish
Tech Stack:Microsoft OfficeOutlookExcelWordPowerPointAccessAIMachine LearningPredictive analyticsFraud detectionBusiness Intelligence

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn