Client Relationship Consultant 2 (Banker) Lexington KY Richmond Rd

U.S. Bancorp
Kentucky
Workplace: OnsiteFull timeUSD 20 - 23Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Communication"]

Build and grow client relationships by proactively reaching out, understanding customers’ banking needs, and delivering an excellent client experience across in-person, appointment, and virtual channels. Use a digital-first mindset to educate clients on deposit and loan products, open new consumer and business accounts, process service requests, and submit credit applications. Collaborate with branch teams to maintain accurate operational execution and provide guidance on self-service digital tools.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Relationship Consultant 2 (Banker) Lexington KY Richmond Rd

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 days agoStatus: Live

Job Summary

Build and grow client relationships by proactively reaching out, understanding customers’ banking needs, and delivering an excellent client experience across in-person, appointment, and virtual channels. Use a digital-first mindset to educate clients on deposit and loan products, open new consumer and business accounts, process service requests, and submit credit applications. Collaborate with branch teams to maintain accurate operational execution and provide guidance on self-service digital tools.
Location: Kentucky
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain client relationships through proactive outreach and follow-up, asking questions to understand financial needs and channel preferences.
  • •Demonstrate, educate, and recommend deposit and loan products and services aligned to each customer’s goals and needs.
  • •Maintain working knowledge of consumer and business banking products, including digital products and services, and educate clients on self-service tools.
  • •Provide consistent client experiences by greeting clients, processing basic transactions, and completing service requests.
  • •Open new consumer and business accounts and submit credit applications, while using available resources and technologies to optimize client experience with operational accuracy.

Pay and Benefits

Salary: USD 20 - 23
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid HolidaysParental LeaveAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Minimum three to four years of job-related retail banking experience (or equivalent combination of experience and training).
  • •Proven ability to build and foster client relationships through proactive outreach and follow-up.
  • •Ability to effectively engage and communicate with clients.
  • •Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsCommunication
Certifications:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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