Communications Senior Manager, Premium Products & Experiences

Discover Financial
Virginia, New York
Workplace: OnsiteFull timeUSD 163,900 - 187,100 annuallyFunction: Communications, PR & CommunityExperience: 6+ yearsEducation: bachelorsSkills: ["Judgment","Relationship building","Creative problem-solving","Storytelling","Teamwork"]

Lead strategic communications for the Premium Products & Experiences line of business, advising internal leaders and partners to plan and execute data-backed campaigns that enhance reputation and support key business objectives. Manage high-impact programs, collaborate across highly matrixed teams, develop tailored messaging for external audiences, and use insights to optimize results, mitigate risk, and improve governance. Oversee team operations while driving premium narrative across priority initiatives.

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Discover Financial
Discover Financial
23 minutes ago

Communications Senior Manager, Premium Products & Experiences

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 minutes agoStatus: Live

Job Summary

Lead strategic communications for the Premium Products & Experiences line of business, advising internal leaders and partners to plan and execute data-backed campaigns that enhance reputation and support key business objectives. Manage high-impact programs, collaborate across highly matrixed teams, develop tailored messaging for external audiences, and use insights to optimize results, mitigate risk, and improve governance. Oversee team operations while driving premium narrative across priority initiatives.
Location: Virginia, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as a strategic advisor to internal leaders and partners to plan and execute data-backed, integrated communications campaigns.
  • •Develop compelling, consistent, tailored messages for various audiences and channels, including responses to media opportunities.
  • •Maintain awareness of current and emerging internal and external risks and manage stakeholder needs.
  • •Collaborate across cross-functional, highly matrixed teams to optimize results and mitigate risk.
  • •Leverage data to evaluate results, extract insights, and optimize future programs; oversee team operations.

Pay and Benefits

Salary: USD 163,900 - 187,100 annually
Perks:Health Insurance

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 6 years of communications experience.
  • •At least 1 year of public relations or communications experience in financial services, technology, or consumer brands.
  • •At least 1 year of experience developing and implementing change management strategies at a publicly traded company.
  • •At least 3 years of experience supporting, partnering and interacting with internal business clients or serving as a consultant for external business clients.
Experience:6+ years
Education:Bachelor's
Skills:JudgmentRelationship buildingCreative problem-solvingStorytellingTeamwork

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn