Samsonite

1 month ago

Mandarin Speaker Associate Manager Full-time Pacific Centre

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead a high-touch luxury retail experience in Vancouver, driving personal sales and KPI performance while coaching a team to deliver world-class client service. You will cultivate Mandarin-speaking client relationships, manage performance, training, and store operations to grow brand awareness and ensure an exceptional client experience in a premium shopping environment.

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture.
•Lead and develop store team through coaching, training, and performance management to achieve sales targets and maintain brand standards.
•Foster strong client relationships, especially Mandarin-speaking clients, to drive repeat business and client book growth.
•Ensure adherence to company policies, visual standards, and store operations, including payroll accuracy and training programs.
•Collaborate with store leadership to execute events, clienteling, and KPI-driven initiatives to grow brand awareness.

Pay and Benefits

Salary: CAD 19 - 22 weekly

Perks:Work-life BalanceTrainingEmployee DiscountEfap

Key Requirements

•Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Experience:RetailLuxuryFashionTravelLifestyle

Skills:CommunicationLeadershipCustomer serviceTeam leadershipCoaching

Languages:EnglishMandarin

Company Brief

Samsonite

Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn

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Samsonite

1 month ago

Mandarin Speaker Associate Manager Full-time Pacific Centre

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture.
•Lead and develop store team through coaching, training, and performance management to achieve sales targets and maintain brand standards.
•Foster strong client relationships, especially Mandarin-speaking clients, to drive repeat business and client book growth.
•Ensure adherence to company policies, visual standards, and store operations, including payroll accuracy and training programs.
•Collaborate with store leadership to execute events, clienteling, and KPI-driven initiatives to grow brand awareness.

Pay and Benefits

Salary: CAD 19 - 22 weekly

Perks:Work-life BalanceTrainingEmployee DiscountEfap

Key Requirements

•Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Experience:RetailLuxuryFashionTravelLifestyle

Skills:CommunicationLeadershipCustomer serviceTeam leadershipCoaching

Languages:EnglishMandarin

Company Brief

Samsonite

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn