Teller

FB Financial
Anywhere
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Attention to detail","Confidentiality","Risk awareness","Reliability"]

Serve as the first point of contact for customers, processing transactions in line with bank policies and providing service excellence. Answer account and transaction inquiries, maintain daily teller operational standards (cash drawer security, balancing, item capture, counterfeit detection), and support customers with digital banking education. Protect the bank by following confidentiality and compliance procedures, recognizing potential risks, and referring cross-sell opportunities as appropriate.

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FB Financial
FB Financial
1 day ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 6 days ago

Job Summary

Serve as the first point of contact for customers, processing transactions in line with bank policies and providing service excellence. Answer account and transaction inquiries, maintain daily teller operational standards (cash drawer security, balancing, item capture, counterfeit detection), and support customers with digital banking education. Protect the bank by following confidentiality and compliance procedures, recognizing potential risks, and referring cross-sell opportunities as appropriate.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Assist customers with transactional needs and basic inquiries about account balances, transaction history, service charges, and interest rates.
  • •Maintain daily operational standards including cash drawer security, balancing, item capture, counterfeit currency identification, and teller-station supplies.
  • •Educate customers on available products and services and emerging bank technology/digital solutions such as mobile, online, and ATM offerings.
  • •Recognize customer needs and refer to appropriate bank partner(s) for cross-sell or service opportunities.
  • •Follow safe and sound bank procedures, including adherence to laws/regulations, internal controls, risk management, and robbery/fraud/security protocols.

Key Requirements

  • •Basic computer and math skills required.
  • •High school diploma or the equivalent.
  • •Less than two years of experience.
  • •Must be bonded within the first six months of employment.
  • •Foundational understanding of banking industry regulatory compliance and FirstBank policies and procedures.
Experience:Banking
Education:High School
Skills:Customer serviceAttention to detailConfidentialityRisk awarenessReliability
Tech Stack:MobileOnlineATM

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website