2 days ago

TikTok Shop - SEA Governance Operations Project Intern (Response Management) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Support TikTok Shop’s Governance and Experience team by triaging and investigating high-priority e-commerce escalations tied to online risks and harms. Help conduct root-cause analyses, monitor performance metrics and escalation trends, and draft or update frameworks, playbooks, and SOPs for emergency management. Coordinate with Legal, Policy, and Product teams to enable a unified cross-functional response.

Location: Singapore

Workplace: Onsite

Employment Type: Internship

Job Function: Administration & Executive Assistance

Seniority: Intern level

Key Responsibilities

•Triage and investigate high-priority e-commerce escalations related to online risks and harms.
•Support root-cause analyses to strengthen risk prevention and management capabilities.
•Monitor key performance metrics and escalation trends to produce data-driven insights and reports for leadership.
•Draft and update frameworks, playbooks, and standard operating procedures (SOPs) for emergency management.
•Gather information from Legal, Policy, and Product teams to enable a unified cross-functional response.

Key Requirements

•Currently enrolled in a Bachelor's or Master's degree program (Business, Law, Public Policy, Data Analytics, or related fields preferred).
•Demonstrated ability to break down complex problems and interpret data to identify trends.
•Excellent written and spoken English, with the ability to summarize complex situations clearly and concisely.
•Strong can-do attitude in a fast-paced environment with shifting priorities.
•Strong attention to detail for investigations and ensuring compliance.

Education:Master's

Skills:Written communicationVerbal communicationAttention to detailProblem-solvingAdaptability

Languages:English

Tech Stack:SQLExcel

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - SEA Governance Operations Project Intern (Response Management) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Internship

Job Function: Administration & Executive Assistance

Seniority: Intern level

Key Responsibilities

•Triage and investigate high-priority e-commerce escalations related to online risks and harms.
•Support root-cause analyses to strengthen risk prevention and management capabilities.
•Monitor key performance metrics and escalation trends to produce data-driven insights and reports for leadership.
•Draft and update frameworks, playbooks, and standard operating procedures (SOPs) for emergency management.
•Gather information from Legal, Policy, and Product teams to enable a unified cross-functional response.

Key Requirements

•Currently enrolled in a Bachelor's or Master's degree program (Business, Law, Public Policy, Data Analytics, or related fields preferred).
•Demonstrated ability to break down complex problems and interpret data to identify trends.
•Excellent written and spoken English, with the ability to summarize complex situations clearly and concisely.
•Strong can-do attitude in a fast-paced environment with shifting priorities.
•Strong attention to detail for investigations and ensuring compliance.

Education:Master's

Skills:Written communicationVerbal communicationAttention to detailProblem-solvingAdaptability

Languages:English

Tech Stack:SQLExcel

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn