Front Office Representative

Choice Hotels
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsSkills: ["Communication","Interpersonal","Customer service","Teamwork","Attention to detail"]

Front Office Representative at a Radisson hotel focused on delivering superior guest service in a fast-paced environment. You’ll handle guest arrivals, reservations, and inquiries, maintain lobby organization, and coordinate with guests and staff, including airport transport. This role requires a positive, professional demeanor, strong communication, and flexibility to work nights and weekends in a hospitality setting.

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Choice Hotels
Choice Hotels
3 months ago

Front Office Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 days agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Front Office Representative at a Radisson hotel focused on delivering superior guest service in a fast-paced environment. You’ll handle guest arrivals, reservations, and inquiries, maintain lobby organization, and coordinate with guests and staff, including airport transport. This role requires a positive, professional demeanor, strong communication, and flexibility to work nights and weekends in a hospitality setting.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Incoming and outgoing guests, phone calls, reservations and other day-to-day functions of the hotel
  • •Ensuring timely and impeccable prioritization and organization of your workspace and general lobby spaces
  • •Presenting a positive attitude and polished appearance to guest and team members
  • •Communicating effectively with all guests, staff and vendors
  • •Transport guest to/from airport

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •minimum of one-year of hotel front desk experience
  • •Experience in Opera system preferred
  • •Strong verbal, written and interpersonal skills
  • •Must have a valid driver’s license
  • •Ability to work a flexible schedule including nights, holidays and weekends
Experience:1+ yearsHospitalityHotelsLodging
Skills:CommunicationInterpersonalCustomer serviceTeamworkAttention to detail
Languages:English
Tech Stack:Opera

Company Brief

Choice Hotels
Operates and franchises a global portfolio of hotel brands, providing reservation, marketing, and franchise support services to independent and chain hotels across economy to upscale segments.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Rockville, United States
Founded: 1939
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