Compliance Operations Lead

RemotePass
South Africa
Workplace: RemoteFull timeFunction: Business OperationsExperience: 5+ yearsSkills: ["Operational judgment","Written communication","Risk assessment","Escalation management","Documentation management"]

Lead compliance operations for complex KYB/KYC and enhanced due diligence cases, serving as the first escalation point before matters reach the Head of Compliance. Review and QA analyst decisions to ensure risk ratings and evidence are complete, defensible, and consistently documented. Set and track SLAs/KPIs, build SOPs and documentation standards, manage sanctions/PEP/adverse media escalations, and support transaction monitoring and audit-ready evidence registers.

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FursaFursa
RemotePass
RemotePass
2 days ago

Compliance Operations Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead compliance operations for complex KYB/KYC and enhanced due diligence cases, serving as the first escalation point before matters reach the Head of Compliance. Review and QA analyst decisions to ensure risk ratings and evidence are complete, defensible, and consistently documented. Set and track SLAs/KPIs, build SOPs and documentation standards, manage sanctions/PEP/adverse media escalations, and support transaction monitoring and audit-ready evidence registers.
Location: South Africa
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as the first escalation point for complex KYB, KYC, and enhanced due diligence cases before they reach the Head of Compliance.
  • •Review and QA analyst decisions, including risk ratings and evidence/disposition notes, to ensure completeness and defensibility.
  • •Set and track compliance SLAs and KPIs such as case aging, turnaround times, QA findings, and rework rates.
  • •Build and maintain SOPs, escalation templates, and case documentation standards as the team scales.
  • •Manage sanctions/PEP/adverse media escalations, support transaction monitoring for unusual payout patterns, and maintain an audit-ready compliance evidence register and remediation tracker.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •5+ years in compliance operations with AML/financial crime, sanctions, or payments compliance in a regulated financial services environment.
  • •Strong judgment for ambiguous cases involving incomplete documents, unclear business activity, or elevated partner risk.
  • •Ability to distinguish documentation gaps from real risk and determine when cases should escalate to the Head of Compliance.
  • •Experience mentoring, managing, or QA’ing analysts is a plus.
  • •Strong written communication for case notes, escalation summaries, and partner responses; CAMS or CFCS is a plus.
Experience:5+ yearsAMLFinancial crimeSanctionsPayments complianceFintechRegulated financial services
Skills:Operational judgmentWritten communicationRisk assessmentEscalation managementDocumentation management
Certifications:CAMSCFCS
Languages:Arabic

Company Brief

RemotePass
Provides global payroll, benefits, and employer-of-record services to help companies hire, pay, and manage remote employees and contractors across Latin America and other international markets.
Industry: HR Tech
Headquarters: São Paulo, Brazil
WebsiteLinkedIn